{"id":138437,"date":"2025-05-12T08:53:01","date_gmt":"2025-05-12T08:53:01","guid":{"rendered":"https:\/\/staging.devsdata.com\/?p=138437"},"modified":"2025-05-12T08:57:53","modified_gmt":"2025-05-12T08:57:53","slug":"technical-support-analyst-job-description-template","status":"publish","type":"post","link":"https:\/\/staging.devsdata.com\/pl\/technical-support-analyst-job-description-template\/","title":{"rendered":"Technical Support Analyst &#8211; opis, zadania i rola w firmie"},"content":{"rendered":"<section>\n<h1>Technical Support Analyst &#8211; opis, zadania i rola w firmie<\/h1>\n\n    <style>`\n        .post-info {\n            display: flex;\n            flex-direction: row;\n            font-family: Montserrat;\n            font-style: normal;\n            font-weight: 500;\n            font-size: 16px;\n            line-height: 150%;\n            letter-spacing: 0.02em;\n            color: #6D7082;\n            \/*padding-top:32px;*\/\n        }\n\n        .info-container .post-info {\n            display: flex;\n            flex-direction: column;\n            justify-content: space-between;\n        }\n\n        .post-info-main {\n            width: 100%;\n            display: flex;\n            row-gap: 5px;\n            grid-template-rows: repeat(3, auto);\n            grid-template-columns: 60px max-content auto;\n            margin-bottom:12px;\n        }\n\n        .with-reviewer {\n            flex-wrap: wrap;\n            row-gap: 5px;\n        }\n\n        .author-name {\n            margin-bottom:4px;\n            grid-row-start: 2;\n            text-decoration: underline;\n            color:black !important;\n        }\n\n        .rank-math-breadcrumb {\n            margin-top:20px;\n            position: relative;\n            z-index: 1;\n        }\n\n        .rank-math-breadcrumb p {\n            margin: 0;\n            white-space: nowrap; \n            overflow: hidden;\n            text-overflow: ellipsis;\n        }\n\n        .rank-math-breadcrumb a {\n            color: #6d7082;\n        }\n\n        .rank-math-breadcrumb a:hover {\n            text-decoration: underline;\n            color: #0332c9;\n        }\n\n        .author-avatar {\n            display: flex;\n            justify-content: center;\n            margin-right: 15px;\n            width: fit-content;\n            grid-row-start: span 2;\n            grid-row-end: 4;\n        }\n\n        .author-avatar picture {\n            display: flex;\n            justify-content: center;\n            align-items: center;\n        }\n\n        .author-avatar.clicked {\n            transform: scale(1.1);\n        }\n\n        .post-info .author-avatar img {\n            min-width:44px;\n            height: 44px;\n            width: auto;\n            object-fit: cover;\n            aspect-ratio: 1\/1;\n            filter: grayscale(1);\n            border-radius: 100%;\n            position: relative;\n            top: 2px;\n        }\n\n        .post-info .author_socials {\n            display: flex;\n            flex-direction: row;\n            align-items: center;\n            grid-row-start: 3;\n            grid-column: span 2;\n            gap: 15px;\n            list-style-type: none;\n            padding: 0;\n            margin: 0;\n        }\n\n        .post-info .author_socials li a {\n            display: flex;\n            align-item: center;\n            text-decoration: none;\n        }\n\n        .author_socials a svg {\n            width: 16px;\n            height: 16px;\n            transition: 0.3s;\n            color: #000;\n        }\n      \n        .author_socials li:hover svg {\n            color: #0332c9;\n        }\n\n        .right-info a {\n            width: fit-content;\n            color: unset;\n        }\n\n        .right-info a:hover {\n            text-decoration: underline;\n        }\n\n        .post-info .clock {\n            position: relative;\n            padding-right: 5px;\n            top: 2px;\n        }\n\n        .post-info .arrow {\n            position: relative;\n            margin-left: 10px;\n            margin-right: 10px;\n            transition: .2s;\n            height: 6px;\n            bottom: 1px;\n        }\n        .post-info .post-info-separator {\n            padding-right: 3px;\n            padding-left: 3px;\n        }\n\n        .reviewer-info {\n            display: flex;\n            flex-direction:column;\n            justify-content: center;\n            align-items: center;\n            grid-row-start: 2;\n            align-self: start;\n            justify-self: end;\n            font-family: \"Oxygen\", arial;\n            color: #000;\n        }\n\n        .reviewer-info.the_first_row {\n            justify-self: start;\n            grid-row-start: 1;\n            grid-column: span 3;\n        }\n\n        .meta-checkmark {\n            width: 20px;\n            height: auto;\n        }\n\n        .reviewer-info a {\n            margin-left: 5px;\n            color: #000;\n            text-decoration: underline;\n        }\n        .reviewer-info a:hover {\n            color: #0332c9;\n        }\n        .reviewer-info a:visited {\n            color: #551a8b;\n        }\n        .reviewer-info a:active {\n            color: #0332c9;\n        }\n        .language-dropdown-container {\n            display: inline-block;\n            width: 200px;\n        }\n\n        .language_switcher {\n            display: inline-flex;\n            align-items: center;\n            flex-direction: row;\n            gap: 5px;\n        }\n        \n        .language_switcher .wpml-ls-legacy-dropdown {\n            width: auto;\n        }\n\n        .wpml-ls-legacy-dropdown a:focus {\n            background-color: #FFFFFF;\n        }\n\n        .language_switcher .wpml-ls-legacy-dropdown a:visited {\n            color: #000000 !important;\n        }\n\n        .wpml-ls-legacy-dropdown a.wpml-ls-item-toggle:after {\n            content: \"\";\n            display: inline-block;\n            transform: scale(.7);\n            height: 20px;\n            width: 20px;\n            background: url(\"\/wp-content\/uploads\/2020\/07\/Vector.png\");\n            margin-left: 5px;\n            background-repeat: no-repeat;\n            background-position: 10px 15px;\n            border: none;\n            position: unset;\n            background-color: #eee;\n            border-radius: 50%;\n            padding: 10px;\n            transition: transform 0.2s ease-in-out;;\n        }\n\n        .language_switcher a {\n            border: none;\n            padding: 10px 15px;\n        }\n\n        .wpml-ls-legacy-dropdown a.wpml-ls-item-toggle {\n            padding: 0 5px 0 15px !important;\n        }\n\n        .wpml-ls-sub-menu a.wpml-ls-link:hover,\n        .language_switcher .wpml-ls-legacy-dropdown a.wpml-ls-item-toggle:hover {\n            background-color: rgba(204, 204, 211);\n            color: #000000 !important;\n            text-decoration: none;\n        }\n\n        .wpml-ls-sub-menu {\n            border: none !important;\n            background-color: transparent;\n        }\n\n        .wpml-ls-sub-menu a {\n            background-color: #FFFFFF;\n        }\n\n        .wpml-ls-current-language .wpml-ls-item-toggle {\n            border-radius: 8px;\n        }\n\n        .wpml-ls-current-language:hover .wpml-ls-sub-menu a {\n            background-color: rgb(238, 238, 238) !important;\n        }\n\n        .wpml-ls-current-language .wpml-ls-sub-menu a:hover,\n        a.wpml-ls-item-toggle:hover:after {\n            background-color: rgba(204, 204, 211) !important;\n        }\n\n        .wpml-ls-current-language:hover a.wpml-ls-item-toggle:after {\n            transform: scale(.7) rotate(180deg);\n        }\n\n        .wpml-ls-current-language:hover .language_switcher .wpml-ls-legacy-dropdown a {\n            background-color: rgba(109, 112, 130, 0.1);\n        }\n\n        .wpml-ls-current-language:hover .wpml-ls-item-toggle{\n            border-radius: 8px 8px 0 0;\n        }\n\n        .wpml-ls-current-language:hover .wpml-ls-item:last-child .wpml-ls-link{\n            border-radius: 0 0 8px 8px;\n        }\n\n        ul.language-list {\n            \/*min-height: 71px;*\/\n            margin: 0;\n            overflow: hidden;\n            position: absolute;\n            display: inline-block;\n            list-style: none;\n            vertical-align: top;\n            background-color: #FFFFFF;\n            padding: 0;\n            z-index: 2;\n        }\n\n        ul.language-list.mobile {\n            border-radius: 10px;\n            border: 1px solid rgba(109, 112, 130, 0.1);\n            margin-left: 10px;\n        }\n\n        .language-list.mobile li:hover {\n            background-color: rgba(109, 112, 130, 0.1)\n        }\n\n        .language-list.mobile li:hover a {\n            color: #000000;\n        }\n\n        .dropdown-arrow {\n            display: inline-block;\n            border-radius: 50%;\n            height: 30px;\n            width: 30px;\n        }\n\n        .dropdown-arrow {\n            background-color: rgba(109, 112, 130, 0.1);\n        }\n\n        .dropdown-arrow:hover {\n            background-color: rgba(109, 112, 130, 0.3);\n        }\n\n        .dropdown-arrow.mobile,\n        .dropdown-arrow.mobile:hover {\n            background-color: unset;\n        }\n\n        .language-list li {\n            padding-left: 10px;\n            cursor: pointer;\n            display: none;\n        }\n\n        .language-list li a {\n            color: #6D7082;\n            text-decoration: none;\n        }\n\n        .language-list li:first-child {\n            display: block;\n        }\n\n        .active li {\n            display: block;\n        }\n\n        .rotated {\n            transform: rotate(180deg);\n            bottom: 2px !important;\n        }\n        .bookmark {\n            align-self: center;\n            cursor:pointer;\n            display:none;\n        }\n        \n        .article h1 + p,\n        .article h1 + p + p {\n            margin: 0;\n            margin-bottom: 0 !important;\n        }\n\n        .info-container{\n            \/*min-height:150px;*\/\n            direction: ltr;\n            display: flex;\n            flex-direction: column;\n            justify-content: space-between;\n            padding-top: 20px;\n        }\n        .tags{\n            font-family: \"Montserrat\", sans-serif;\n            display: flex;\n            flex-direction: row;\n            justify-content: flex-start;\n            flex-wrap: wrap;\n            width: 100%;\n            overflow: hidden;\n            font-size: 14px;\n            border-radius: unset;\n            margin-bottom:20px;\n        }\n        .tags > :first-child {\n            background-color:#E5F0F8;\n        }\n        .tags a {\n            font-style: normal;\n            line-height: 1.75em;\n            border: 0.5px solid #e2e5e9;\n            margin-right: 7px;\n            margin-top: 7px;\n            transition: 0.2s;\n            transition-property: background;\n            border-radius: 5px;\n            padding: 0.2em 0.8em;\n            color: black;\n        }\n        .tags a:hover {\n            background-color: #c1c7d0;\n        }\n\n        .tags a:visited {\n            color: #000;\n        }\n        .tags a:active {\n            color: #000;\n        }\n        .default-a:focus {\n            background-color: unset;\n        }\n\n        .default-a:hover{\n            text-decoration: underline;\n        }\n        .separator {\n        color:black !important;\n        font-weight:600;\n        }\n        .last {\n        color:black !important;\n        font-weight:600;\n        }\n        @media screen and (max-width:1034px) {\n        .author_links {\n        margin-right:60px !important;\n        }\n        }\n        @media screen and (max-width:490px) {\n        .review-lowres {\n        display:flex !important;\n        }\n        .review-highres {\n        display:none !important;\n        }\n        .author_links {\n        margin-right:36px !important;\n        } \n        }\n    <\/style>\n    <div><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav><\/div>\n<div class=\"reviewer-info review-lowres\" style=\"display:none;\">   <div style=\"display:flex; justify-content:end; width:100%; align-items:center; margin-top:20px;\">\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"18\" height=\"18\" viewBox=\"0 0 18 18\" style=\"margin-right:4px;\" fill=\"none\">\n<path d=\"M7.00864 9.91283L5.45114 8.35533C5.34048 8.24466 5.20481 8.18933 5.04414 8.18933C4.88348 8.18933 4.7412 8.25021 4.61731 8.37199C4.50675 8.48521 4.45148 8.62205 4.45148 8.78249C4.45148 8.94283 4.50809 9.07833 4.62131 9.18899L6.60681 11.1912C6.72137 11.3044 6.85498 11.361 7.00764 11.361C7.16031 11.361 7.29459 11.3044 7.41048 11.1912L11.346 7.25166C11.4704 7.12988 11.5326 6.98933 11.5326 6.82999C11.5326 6.67066 11.4704 6.5291 11.346 6.40533C11.2242 6.29466 11.0802 6.2421 10.914 6.24766C10.7478 6.25321 10.6083 6.31133 10.4956 6.42199L7.00864 9.91283ZM8.00048 15.2662C7.07314 15.2662 6.19792 15.089 5.37481 14.7348C4.55181 14.3806 3.83298 13.8962 3.21831 13.2815C2.60364 12.6668 2.1192 11.9482 1.76498 11.1255C1.41075 10.3028 1.23364 9.42777 1.23364 8.50033C1.23364 7.56188 1.41075 6.6811 1.76498 5.85799C2.1192 5.03499 2.60342 4.31888 3.21764 3.70966C3.83186 3.10033 4.55042 2.61799 5.37331 2.26266C6.1962 1.90721 7.07148 1.72949 7.99914 1.72949C8.93781 1.72949 9.81886 1.9071 10.6423 2.26233C11.4656 2.61755 12.1818 3.0996 12.7908 3.70849C13.3999 4.31738 13.8821 5.03338 14.2373 5.85649C14.5926 6.6796 14.7703 7.56071 14.7703 8.49983C14.7703 9.4276 14.5926 10.303 14.2371 11.126C13.8818 11.949 13.3995 12.6677 12.7901 13.282C12.1809 13.8963 11.465 14.3806 10.6423 14.7348C9.81964 15.089 8.93903 15.2662 8.00048 15.2662ZM7.99998 14.1307C9.56709 14.1307 10.8974 13.582 11.9908 12.4848C13.0841 11.3875 13.6308 10.0592 13.6308 8.49983C13.6308 6.93271 13.0841 5.60244 11.9908 4.50899C10.8974 3.41566 9.56642 2.86899 7.99798 2.86899C6.44064 2.86899 5.11314 3.41566 4.01548 4.50899C2.91792 5.60244 2.36914 6.93338 2.36914 8.50183C2.36914 10.0592 2.91775 11.3867 4.01498 12.4843C5.11231 13.5819 6.44064 14.1307 7.99998 14.1307Z\" fill=\"#16C667\"\/>\n<\/svg>\n                                Reviewed by <a href=\"\/author\/\/\"><\/a> <\/div> <\/div>\n    <div class=\"info-container\">\n    <div class=\"post-info with-reviewer\">\n        <div class=\"post-info-main\">\n            <div class=\"author-avatar\">\n                <picture>\n                        <source\n                            srcset=\"https:\/\/staging.devsdata.com\/wp-content\/uploads\/2024\/03\/meri-sargsyan-min.webp\" type=image\/webp> \n                        <source \n                            srcset=\"https:\/\/staging.devsdata.com\/wp-content\/uploads\/2024\/03\/meri-sargsyan-min.jpg\" type=\"image\/jpeg\">\n                        <img decoding=\"async\" \n                            class=\"avatar lazyload\"\n                            width=\"64\" \n                            height=\"64\"\n                            src=\"https:\/\/staging.devsdata.com\/wp-content\/uploads\/2024\/03\/meri-sargsyan-min.jpg\"\n                            alt=\"avatar\"\n                            loading=\"lazy\"\n                            title=\"Meri Sargsyan\"\n                        >\n                <\/picture>\n            <\/div>\n            <div style=\"display:flex; flex-direction:column;margin-right:104px;\" class=\"author_links\">\n            <a href=\"\/author\/meri-sargsyan\/\" class=\"author-name\">Meri Sargsyan<\/a>\n            <ul class=\"author_socials\">\n            <li>\n                <a href=\"https:\/\/www.linkedin.com\/in\/meri-sargsyan-aa65131aa\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">\n                    <svg version=\"1.0\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\">\n                            <g id=\"linkedin5_layer\">\n                                <path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\" data-hs-event-238572417=\"1\"><\/path>\n                            <\/g>\n                        <\/svg>\n                <\/a>\n            <\/li>\n            <li>\n                <a href=\"https:\/\/twitter.com\/meriiijaaan?s=21&#038;t=AwFIbg9ghHf56q6Z6iQ9NQ\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">\n                    <svg viewBox=\"0 0 512 512\" class=\"scriptlesssocialsharing__icon twitter\" fill=\"currentColor\" height=\"1em\" width=\"1em\" aria-hidden=\"true\" focusable=\"false\" role=\"img\">\n                            <path d=\"M389.2 48h70.6L305.6 224.2 487 464H345L233.7 318.6 106.5 464H35.8L200.7 275.5 26.8 48H172.4L272.9 180.9 389.2 48zM364.4 421.8h39.1L151.1 88h-42L364.4 421.8z\"><\/path>\n                        <\/svg>\n                <\/a>\n            <\/li>\n            <li>\n                <a href=\"https:\/\/www.crunchbase.com\/person\/meri-sargsyan\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" width=\"800px\" height=\"800px\" viewBox=\"0 0 24 24\" role=\"img\">\n                            <title>Crunchbase icon<\/title>\n                            <path d=\"M21.6 0H2.4A2.41 2.41 0 0 0 0 2.4v19.2A2.41 2.41 0 0 0 2.4 24h19.2a2.41 2.41 0 0 0 2.4-2.4V2.4A2.41 2.41 0 0 0 21.6 0zM7.045 14.465A2.11 2.11 0 0 0 9.84 13.42h1.66a3.69 3.69 0 1 1 0-1.75H9.84a2.11 2.11 0 1 0-2.795 2.795zm11.345.845a3.55 3.55 0 0 1-1.06.63 3.68 3.68 0 0 1-3.39-.38v.38h-1.51V5.37h1.5v4.11a3.74 3.74 0 0 1 1.8-.63H16a3.67 3.67 0 0 1 2.39 6.46zm-.223-2.766a2.104 2.104 0 1 1-4.207 0 2.104 2.104 0 0 1 4.207 0z\"\/>\n                        <\/svg>\n                <\/a>\n            <\/li><\/ul>\n            <\/div>\n            <div class=\"reviewer-info\"> \n                                                                            <span style=\"color:#6D7082;\" class=\"\">\n                Ostatnia aktualizacja \n                12 maja, 2025 \n                <span class=\"post-info-separator\">| <\/span> \n                6 min czytania\n                \n            <\/span>\n                            <\/div>\n        \n        <\/div>\n    <\/div>\n    <div class=\"bookmark\">\n        <img decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/08\/bookmark-add-2-1.svg\" alt=\"bookmark\" title=\"\">\n    <\/div>\n    <div class=\"tags\"><a href=\"\/tag\/job-description-template\/\">Job Description Template<\/a><\/div>\n    <\/div>\n    <script type=\"module\" defer>\n      document.addEventListener(\"DOMContentLoaded\", function () {\n    \/\/ Get the current path from the URL\n    const path = window.location.pathname;\n\n    \/\/ Check if it starts with \/case-studies\n        if (path.startsWith(\"\/case-studies\")) {\n        const tagsElement = document.querySelector(\".tags\");\n        if (tagsElement) {\n        tagsElement.style.marginBottom = \"0\";\n        }\n        }\n        });\n        Array.from(document.getElementsByClassName(\"separator\")).forEach(el => {\n        el.textContent = \" > \";\n        document.addEventListener(\"DOMContentLoaded\", async () => {\n});\n            var languageList = document.querySelector(\"#language-list\");\n            var dropdownArrow = document.querySelector(\".dropdown-arrow\");\n\n            if(languageList){\n                languageList.addEventListener(\"click\", () => {\n                    languageList.classList.toggle(\"active\");\n                    document.querySelector(\"#arrow\").classList.toggle(\"rotated\");\n                })\n            }\n                \n            function handleViewportChange() {\n                if(languageList) {\n                    if (window.innerWidth < 1280) {\n                        if(!languageList.classList.contains(\"mobile\")) {\n                            languageList.classList.add(\"mobile\");\n                            dropdownArrow.classList.add(\"mobile\");\n                        }\n                    } else {\n                        if(languageList.classList.contains(\"mobile\")) {\n                            languageList.classList.remove(\"mobile\");\n                            dropdownArrow.classList.remove(\"mobile\");\n                        }\n                    }\n                };\n            };\n\n            \/\/ If there is a small\/no space between reviewer and author name, reviewer moves to the first row\n            function update_post_info_layout() {\n                const author_name_element = document.querySelector(\".author-name\");\n                const reviewer_element = document.querySelector(\".reviewer-info\");\n                const post_info_container = document.querySelector(\".post-info\");\n\n                if(reviewer_element) {\n                    let distance_next_to_author, reviewer_fits_next_to_author; \n                    if(post_info_container && author_name_element) {\n                        distance_next_to_author = post_info_container.getBoundingClientRect().right - author_name_element.getBoundingClientRect().right;\n                        reviewer_fits_next_to_author = distance_next_to_author - reviewer_element.clientWidth >= 15;\n                    }\n\n                    if(!reviewer_fits_next_to_author) {\n                        reviewer_element.classList.add(\"the_first_row\");\n                    } else if (reviewer_fits_next_to_author && reviewer_element.classList.contains(\"the_first_row\")) {\n                        reviewer_element.classList.remove(\"the_first_row\");\n                    }\n                }\n            }\n\n            handleViewportChange();\n            update_post_info_layout();\n             \n            window.addEventListener(\"resize\", () => {\n                handleViewportChange();\n                update_post_info_layout();\n            });\n        });\n    <\/script>\n\n        <span class=\"img-container\">\n            <picture class=\"\" style=\"filter: grayscale(0)\">\n                <source media=\"(max-width: 500px)\" srcset=\"\/wp-content\/uploads\/2024\/11\/TechSupport_JDT_small.webp\" type=\"image\/webp\">\n                <source media=\"(max-width: 500px)\" srcset=\"\/wp-content\/uploads\/2024\/11\/TechSupport_JDT_small.jpg\" type=\"image\/jpg\">\n                <source srcset=\"\/wp-content\/uploads\/2024\/11\/TechSupport_JDT.webp\" type=\"image\/webp\">\n                <source srcset=\"\/wp-content\/uploads\/2024\/11\/TechSupport_JDT.jpg\" type=\"image\/jpg\">\n                <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/11\/TechSupport_JDT.jpg\" width=\"640\" height=\"357\" alt=\"Asystent wsparcia technicznego testimonial\" title=\"\">\n            <\/picture>\n        <\/span>\n    \n<h3>Og\u00f3lny opis stanowiska<\/h3>\n<p>Analityk wsparcia technicznego zapewnia pomoc i rozwi\u0105zywanie problem\u00f3w technicznych zwi\u0105zanych ze sprz\u0119tem, oprogramowaniem i systemami sieciowymi. Stanowisko to ma kluczowe znaczenie dla rozwi\u0105zywania problem\u00f3w klient\u00f3w lub pracownik\u00f3w wewn\u0119trznych, zapewniania funkcjonalno\u015bci systemu i dostarczania rozwi\u0105za\u0144 dla wyzwa\u0144 technicznych. Analityk musi posiada\u0107 doskona\u0142e umiej\u0119tno\u015bci rozwi\u0105zywania problem\u00f3w, silne zdolno\u015bci komunikacyjne oraz wiedz\u0119 techniczn\u0105, aby skutecznie i efektywnie radzi\u0107 sobie z szerokim zakresem problem\u00f3w.<\/p>\n<h3 class=\"include\">Typowe obowi\u0105zki i zadania<\/h3>\n<ul>\n<li>Zapewnianie wsparcia technicznego u\u017cytkownikom przez telefon, e-mail lub osobi\u015bcie, diagnozowanie i rozwi\u0105zywanie problem\u00f3w zwi\u0105zanych ze sprz\u0119tem, oprogramowaniem i systemami sieciowymi.<\/li>\n<li>Rozwi\u0105zywanie problem\u00f3w technicznych i zapewnianie, \u017ce s\u0105 one rozwi\u0105zywane w odpowiednim czasie.<\/li>\n<li>Dokumentowanie wszystkich zg\u0142osze\u0144 i rozwi\u0105za\u0144 w systemie zg\u0142osze\u0144 w celu \u015bledzenia i wykorzystania w przysz\u0142o\u015bci.<\/li>\n<li>Pomoc u\u017cytkownikom w konfiguracji systemu, instalacji, aktualizacjach i og\u00f3lnych pytaniach technicznych.<\/li>\n<li>Wsp\u00f3\u0142praca z innymi zespo\u0142ami technicznymi w celu rozwi\u0105zywania bardziej z\u0142o\u017conych problem\u00f3w wymagaj\u0105cych dodatkowej wiedzy specjalistycznej.<\/li>\n<li>Monitorowanie wydajno\u015bci systemu i rekomendowanie ulepsze\u0144 lub rozwi\u0105za\u0144 zapobiegaj\u0105cych wyst\u0119powaniu problem\u00f3w.<\/li>\n<li>Szkolenie u\u017cytkownik\u00f3w w zakresie system\u00f3w oprogramowania i sprz\u0119tu, zapewniaj\u0105ce im wiedz\u0119 niezb\u0119dn\u0105 do efektywnego korzystania z system\u00f3w.<\/li>\n<li>Utrzymywanie i aktualizowanie dokumentacji bazy wiedzy w celu odzwierciedlenia typowych problem\u00f3w i rozwi\u0105za\u0144.<\/li>\n<li>Testowanie i ocena nowego oprogramowania, sprz\u0119tu i system\u00f3w w celu zapewnienia ich kompatybilno\u015bci i funkcjonalno\u015bci przed wdro\u017ceniem.<\/li>\n<li>Zapewnienie przestrzegania protoko\u0142\u00f3w bezpiecze\u0144stwa i najlepszych praktyk podczas obs\u0142ugi problem\u00f3w technicznych i przetwarzania danych wra\u017cliwych.<\/li>\n<li>Kontaktowanie si\u0119 z u\u017cytkownikami w celu zapewnienia pe\u0142nego rozwi\u0105zania problem\u00f3w i zaspokojenia ich potrzeb.<\/li>\n<li>Zdalne rozwi\u0105zywanie problem\u00f3w i wsparcie dla rozproszonych zespo\u0142\u00f3w lub u\u017cytkownik\u00f3w.<br \/>\nWsparcie we wdra\u017caniu i instalacji aktualizacji oprogramowania, system\u00f3w i sprz\u0119tu.<\/li>\n<\/ul>\n<h3 class=\"include\">Wymagane umiej\u0119tno\u015bci i do\u015bwiadczenie<\/h3>\n<ul style=\"margin-bottom: 30px\">\n<li>Licencjat z informatyki, technologii informacyjnej lub pokrewnej dziedziny.<\/li>\n<li>Co najmniej 2 lata udokumentowanego do\u015bwiadczenia na stanowisku wsparcia technicznego lub wsparcia IT, najlepiej w dynamicznym \u015brodowisku.<\/li>\n<li>Dobra znajomo\u015b\u0107 system\u00f3w operacyjnych (Windows, macOS, Linux) i aplikacji.<\/li>\n<li>Znajomo\u015b\u0107 protoko\u0142\u00f3w sieciowych, sieci VPN, zap\u00f3r sieciowych i rozwi\u0105zywania problem\u00f3w sprz\u0119towych.<\/li>\n<li>Doskona\u0142e umiej\u0119tno\u015bci komunikacyjne, zar\u00f3wno werbalne, jak i pisemne, umo\u017cliwiaj\u0105ce wyja\u015bnianie poj\u0119\u0107 technicznych u\u017cytkownikom nieposiadaj\u0105cym wiedzy technicznej.<\/li>\n<li>Silne umiej\u0119tno\u015bci analityczne i rozwi\u0105zywania problem\u00f3w, z dba\u0142o\u015bci\u0105 o szczeg\u00f3\u0142y.<\/li>\n<li>Umiej\u0119tno\u015b\u0107 zarz\u0105dzania wieloma zg\u0142oszeniami jednocze\u015bnie i skutecznego ustalania priorytet\u00f3w.<\/li>\n<li>Do\u015bwiadczenie w pracy z systemami zg\u0142osze\u0144 (np. ServiceNow, Jira) i narz\u0119dziami do zdalnego rozwi\u0105zywania problem\u00f3w.<\/li>\n<li>Umiej\u0119tno\u015b\u0107 pracy samodzielnej oraz w zespole.<\/li>\n<li>Wykszta\u0142cenie techniczne, np. dyplom z informatyki, nauk komputerowych lub pokrewnych dziedzin lub r\u00f3wnowa\u017cne do\u015bwiadczenie zawodowe.<\/li>\n<li>Znajomo\u015b\u0107 us\u0142ug w chmurze (np. AWS, Microsoft Azure) oraz podstawowa znajomo\u015b\u0107 skrypt\u00f3w b\u0119d\u0105 dodatkowym atutem.<\/li>\n<\/ul>\n\n            <div class=\"schedule-consultation middle-scheduler\">\n                <div class=\"block-contact\">\n                    <p>Masz potrzeby zwi\u0105zane z rekrutacj\u0105 IT?<\/p>\n                <\/div>\n                <div class=\"contact-us-show schedule-consultation-button\">\n                    \ud83c\udfa7\n                    <span>Zaplanuj spotkanie<\/span>\n                <\/div>\n            <\/div>\n    \n<h3 class='exclude'>Dodatkowe umiej\u0119tno\u015bci i do\u015bwiadczenie (nieobowi\u0105zkowe)<\/h3>\n<ul>\n<li>Certyfikaty, takie jak CompTIA A+, ITIL lub Microsoft Certified Professional (MCP).<\/li>\n<li>Do\u015bwiadczenie w zakresie wsparcia IT dla system\u00f3w na poziomie przedsi\u0119biorstwa lub aplikacji SaaS.<\/li>\n<li>Znajomo\u015b\u0107 narz\u0119dzi do zarz\u0105dzania bazami danych lub monitorowania system\u00f3w.<\/li>\n<li>Znajomo\u015b\u0107 rozwi\u0105za\u0144 do zarz\u0105dzania urz\u0105dzeniami mobilnymi (MDM).<\/li>\n<li>Do\u015bwiadczenie w zapewnianiu wsparcia dla infrastruktury wirtualnych pulpit\u00f3w (VDI) lub \u015brodowisk chmurowych.<\/li>\n<\/ul>\n<h3 class='include'>Co oferujemy<\/h3>\n<ul>\n<li>Szeroki zakres opieki zdrowotnej i wellness.<\/li>\n<li>Mo\u017cliwo\u015b\u0107 pracy z domu i elastyczne godziny pracy.<\/li>\n<li>P\u0142atne urlopy, \u015bwi\u0119ta i zwolnienia chorobowe.<\/li>\n<\/ul>\n<p><i>Oto kilka dodatkowych korzy\u015bci, kt\u00f3re wed\u0142ug <a href=\"https:\/\/www.forbes.com\/sites\/carolinecastrillon\/2022\/10\/02\/top-ten-most-valued-employee-benefits\/\" target=\"_blank\" rel=\"nofollow noreferrer noopener\">Forbes<\/a>, s\u0105 cenione przez pracownik\u00f3w:<\/i><\/p>\n<ul>\n<li>Plany oszcz\u0119dno\u015bciowe na emerytur\u0119 z dop\u0142atami pracodawcy, takie jak plany 401(k), s\u0105 bardzo wa\u017cne dla pracownik\u00f3w.<\/li>\n<li>Wcze\u015bniejsze wyj\u015bcie z pracy w pi\u0105tki.<\/li>\n<li>4-dniowy tydzie\u0144 pracy.<\/li>\n<li>Prywatne ubezpieczenie dentystyczne.<\/li>\n<\/ul>\n<h3 class='include'>O nas<\/h3>\n<p>Zalecamy podanie og\u00f3lnych informacji o firmie, takich jak jej misja, warto\u015bci i bran\u017ca, w kt\u00f3rej dzia\u0142a. Mo\u017cna na przyk\u0142ad napisa\u0107:<\/p>\n<p><i>\u201cDevsData LLC to <a href=\"https:\/\/staging.devsdata.com\/pl\/recruitment\/\" target=\"_blank\" rel=\"noopener\">agencja rekrutacyjna<\/a> kt\u00f3ra \u0142\u0105czy najlepszych specjalist\u00f3w z bran\u017cy technologicznej z wiod\u0105cymi firmami, aby wspiera\u0107 innowacje i sukces. Zr\u00f3\u017cnicowany zesp\u00f3\u0142 ameryka\u0144skich specjalist\u00f3w wnosi unikalne punkty widzenia i wiedz\u0119 kulturow\u0105, zwi\u0119kszaj\u0105c zdolno\u015b\u0107 firmy do spe\u0142niania wymaga\u0144 klient\u00f3w i budowania integracyjnej kultury pracy. W ci\u0105gu ostatnich 8 lat DevsData LLC z powodzeniem zrealizowa\u0142a ponad 80 projekt\u00f3w dla start-up\u00f3w i klient\u00f3w korporacyjnych w Stanach Zjednoczonych i Europie.\u201d<\/i><\/p>\n<h3 class='include'>Przejrzyj przyk\u0142adowe CV<\/h3>\n<p>Zapoznaj si\u0119 z poni\u017cszymi przyk\u0142adami CV, kt\u00f3re pomog\u0105 Ci okre\u015bli\u0107 priorytety podczas oceny kandydat\u00f3w.<\/p>\n<ul>\n<li><a href='\/resumes\/it-support\/it-technician-resume-sample\/' target='_blank' rel=\"noopener\">Przyk\u0142adowe CV technika IT<\/a><\/li>\n<li><a href='\/resumes\/devops\/it-administrator-resume-sample\/' target='_blank' rel=\"noopener\">Przyk\u0142adowe CV administratora IT<\/a><\/li>\n<li><a href='\/resumes\/it-support\/it-support-engineer-resume-sample\/' target='_blank' rel=\"noopener\">Przyk\u0142adowe CV in\u017cyniera wsparcia IT<\/a><\/li>\n<li><a href='\/resumes\/it-consultant\/it-consultant-resume-sample\/' target='_blank' rel=\"noopener\">Przyk\u0142adowe CV konsultanta IT<\/a><\/li>\n<\/ul>\n<h3 class='include'>Skontaktuj si\u0119 z DevsData LLC<\/h3>\n<p>Je\u015bli chcesz zatrudni\u0107 wykwalifikowanego technika danych, skontaktuj si\u0119 z DevsData LLC pod adresem <a href=\"mailto:general@devsdata.com\" target=\"_blank\" rel=\"noopener\">general@devsdata.com<\/a>  lub odwied\u017a stron\u0119 <a href=\"\/\" target=\"_blank\" rel=\"noopener\">www.devsdata.com<\/a>. Proces rekrutacji firmy jest dok\u0142adny i wydajny, wykorzystuje ogromn\u0105 baz\u0119 danych zawieraj\u0105c\u0105 ponad <span class=\"formatted-number\">65000<\/span> profesjonalist\u00f3w.<br \/>\nFirma s\u0142ynie z rygorystycznych 90-minutowych rozm\u00f3w kwalifikacyjnych, podczas kt\u00f3rych ocenia umiej\u0119tno\u015bci techniczne i zdolno\u015bci rozwi\u0105zywania problem\u00f3w kandydat\u00f3w.<br \/>\nPonadto DevsData LLC posiada licencj\u0119 rekrutacyjn\u0105 zatwierdzon\u0105 przez rz\u0105d, co gwarantuje zgodno\u015b\u0107 z normami i przepisami bran\u017cowymi.<\/p>\n\n        <script>\n            document.addEventListener(\"DOMContentLoaded\", function() {\n                function debounceMessagePopUp(func, timeout = 300) {\n                    let timer;\n                    return (...args) => {\n                        clearTimeout(timer);\n                        timer = setTimeout(() => {\n                            func.apply(this, args);\n                        }, timeout);\n                    };\n                }\n\n                const toastPopUp = document.getElementById(\"copy-toast-meet-us\");\n                const copyEmailPopButtons = document.querySelectorAll(\".copy-email-button-meet-us\");\n\n                const debouncedMessagePopUp = debounceMessagePopUp(() => toastPopUp.classList.remove(\"toast-active\"), 2000);\n\n                for (let i = 0; i < copyEmailPopButtons.length; i++) {\n                    copyEmailPopButtons[i].addEventListener(\"click\", () => copyEmailFunctionPopUp(copyEmailPopButtons[i]));\n                }\n\n                function copyEmailFunctionPopUp(button) {\n                    navigator.clipboard.writeText(button.previousElementSibling.innerHTML);\n                    toastPopUp.querySelector(\"span\").innerHTML = \"Email copied\";\n                    toastPopUp.classList.add(\"toast-active\");\n                    debouncedMessagePopUp();\n                }\n        })\n<\/script>\n\n<\/section>\n<style>\nul li a:hover, ol li a:hover{\n  text-decoration: underline;\n  cursor: pointer;\n}\n<\/style>\n\n        <section class=\"author_section_container\">\n            \n            <p class=\"contact_on_twitter\">\n                Masz pytania lub komentarze? Napisz do nas na \n                <a href=\"https:\/\/twitter.com\/Meriiijaaan\" target=\"_blank\" rel=\"nofollow noopener\">Twitterze\/X<\/a>.\n            <\/p> \n        \n            <div class=\"schedule-consultation\">\n                <div class=\"block-contact\">\n                    <p>Odkryj, w jaki spos\u00f3b rekrutacja IT mo\u017ce zaspokoi\u0107 Twoje potrzeby \n        w zakresie specjalist\u00f3w. Poznaj popularne regiony, takie jak Polska, Portugalia, Meksyk, Brazylia i inne. <\/p>\n                <\/div>\n                <div class=\"contact-us-show schedule-consultation-button\">\n                    \ud83d\uddd3\ufe0f\n                    <span>Um\u00f3w spotkanie online<\/span>\n                <\/div>\n            <\/div>\n            <div class=\"author_section\">\n                <div class=\"author_photo_container\">\n                    <picture>\n                        <source srcset=\"https:\/\/staging.devsdata.com\/wp-content\/uploads\/2024\/03\/meri-sargsyan-min.webp\" type=\"image\/webp\"> \n                        <source srcset=\"https:\/\/staging.devsdata.com\/wp-content\/uploads\/2024\/03\/meri-sargsyan-min.jpg\" type=\"image\/jpeg\">\n                        <img decoding=\"async\" class=\"avatar lazyload\" width=\"64\" height=\"64\" src=\"https:\/\/staging.devsdata.com\/wp-content\/uploads\/2024\/03\/meri-sargsyan-min.jpg\" alt=\"avatar\" loading=\"lazy\" title=\"Meri Sargsyan\" >\n                    <\/picture>\n                    <a class=\"read_full_bio\" href=\"\/author\/meri-sargsyan\/\" aria-label=\"Read more from Meri Sargsyan\">Przeczytaj pe\u0142n\u0105 biografi\u0119<\/a>\n                <\/div>\n                <div class=\"author_info_container\">\n                    <div class=\"author_info\" data-role=\"Autor\">\n                        <h4 id=\"author_title\">\n                            <a href=\"\/author\/meri-sargsyan\/\" aria-label=\"Read more from Meri Sargsyan\">Meri Sargsyan<\/a>\n                            <span class=\"position\">Copywriter and Marketer<\/span>\n                        <\/h4>\n                    <\/div>\n                <\/div>\n                <div class=\"author_about\">\n                    <span>With three years of experience in the industry, Meri has authored articles on a wide range of topics including crypto, NFTs, machine learning, and artificial intelligence. As an avid learner, Meri continuously seeks out new knowledge, enrolling in various courses regardless of her busy schedule.<\/span>\n                    <div class=\"links\">\n                        <ul class=\"author_socials\">\n            <li>\n                <a href=\"https:\/\/www.linkedin.com\/in\/meri-sargsyan-aa65131aa\/\" aria-label=\"Check out Meri Sargsyan on Linkedin\" target=\"_blank\" rel=\"nofollow noreferrer noopener\">\n                    <svg version=\"1.0\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\" aria-hidden=\"true\">\n                        <g id=\"linkedin5_layer\">\n                            <path d=\"M416 32H31.9C14.3 32 0 46.5 0 64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\" data-hs-event-238572417=\"1\"><\/path>\n                        <\/g>\n                    <\/svg>\n                <\/a>\n            <\/li>\n            <li>\n                <a href=\"https:\/\/twitter.com\/meriiijaaan?s=21&#038;t=AwFIbg9ghHf56q6Z6iQ9NQ\" aria-label=\"Check out Meri Sargsyan on Twitter\" target=\"_blank\" rel=\"nofollow noreferrer noopener\">\n                    <svg viewBox=\"0 0 512 512\" class=\"scriptlesssocialsharing__icon twitter\" fill=\"currentColor\" height=\"1em\" width=\"1em\" aria-hidden=\"true\" focusable=\"false\" role=\"img\">\n                        <path d=\"M389.2 48h70.6L305.6 224.2 487 464H345L233.7 318.6 106.5 464H35.8L200.7 275.5 26.8 48H172.4L272.9 180.9 389.2 48zM364.4 421.8h39.1L151.1 88h-42L364.4 421.8z\"><\/path>\n                    <\/svg>\n                <\/a>\n            <\/li>\n            <li>\n                <a href=\"https:\/\/www.crunchbase.com\/person\/meri-sargsyan\" aria-label=\"Check out Meri Sargsyan on Chrunchbase\" target=\"_blank\" rel=\"nofollow noreferrer noopener\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" width=\"800px\" height=\"800px\" viewBox=\"0 0 24 24\" role=\"img\">\n                        <title>Crunchbase icon<\/title>\n                        <path d=\"M21.6 0H2.4A2.41 2.41 0 0 0 0 2.4v19.2A2.41 2.41 0 0 0 2.4 24h19.2a2.41 2.41 0 0 0 2.4-2.4V2.4A2.41 2.41 0 0 0 21.6 0zM7.045 14.465A2.11 2.11 0 0 0 9.84 13.42h1.66a3.69 3.69 0 1 1 0-1.75H9.84a2.11 2.11 0 1 0-2.795 2.795zm11.345.845a3.55 3.55 0 0 1-1.06.63 3.68 3.68 0 0 1-3.39-.38v.38h-1.51V5.37h1.5v4.11a3.74 3.74 0 0 1 1.8-.63H16a3.67 3.67 0 0 1 2.39 6.46zm-.223-2.766a2.104 2.104 0 1 1-4.207 0 2.104 2.104 0 0 1 4.207 0z\"\/>\n                    <\/svg>\n                <\/a>\n            <\/li>\n            <li>\n                <a href=\"mailto:meri.sargsyan@devsdata.com\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M64 112c-8.8 0-16 7.2-16 16v22.1l172.5 141.6c20.7 17 50.4 17 71.1 0L464 150.1V128c0-8.8-7.2-16-16-16zM48 212.2V384c0 8.8 7.2 16 16 16h384c8.8 0 16-7.2 16-16V212.2L322 328.8c-38.4 31.5-93.7 31.5-132 0zM0 128c0-35.3 28.7-64 64-64h384c35.3 0 64 28.7 64 64v256c0 35.3-28.7 64-64 64H64c-35.3 0-64-28.7-64-64z\"\/><\/svg>\n                <\/a>\n            <\/li><\/ul>\n                        <a class=\"recruitment_link\" href=\"\/recruitment\/\" target=\"_blank\">\n                            Dowiedz sie wiecej o naszych ustugach rekrutacji i outsourcingu IT\n                            <svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\">\n                                <path d=\"M5 12H19\" stroke=\"#000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n                                <path d=\"M12 5L19 12L12 19\" stroke=\"#000\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path>\n                            <\/svg>\n                        <\/a>\n                    <\/div>\n                <\/div>\n            <\/div>\n            <div class=\"tags-author \">\n                <a href=\"\/tag\/job-description-template\/\">Job Description Template<\/a>\n            <\/div>\n        <\/section>\n    \n","protected":false},"excerpt":{"rendered":"<p>Technical Support Analyst &#8211; opis, zadania i rola w firmie Og\u00f3lny opis stanowiska Analityk wsparcia technicznego zapewnia pomoc i rozwi\u0105zywanie problem\u00f3w technicznych zwi\u0105zanych ze sprz\u0119tem, oprogramowaniem i systemami sieciowymi. Stanowisko to ma kluczowe znaczenie dla rozwi\u0105zywania problem\u00f3w klient\u00f3w lub pracownik\u00f3w wewn\u0119trznych, zapewniania funkcjonalno\u015bci systemu i dostarczania rozwi\u0105za\u0144 dla wyzwa\u0144 technicznych. Analityk musi posiada\u0107 doskona\u0142e umiej\u0119tno\u015bci [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":105020,"comment_status":"closed","ping_status":"open","sticky":false,"template":"blog_post.php","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[385],"class_list":["post-138437","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it-recruitment-blog","tag-job-description-template"],"acf":[],"_links":{"self":[{"href":"https:\/\/staging.devsdata.com\/pl\/wp-json\/wp\/v2\/posts\/138437","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.devsdata.com\/pl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.devsdata.com\/pl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.devsdata.com\/pl\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.devsdata.com\/pl\/wp-json\/wp\/v2\/comments?post=138437"}],"version-history":[{"count":1,"href":"https:\/\/staging.devsdata.com\/pl\/wp-json\/wp\/v2\/posts\/138437\/revisions"}],"predecessor-version":[{"id":138438,"href":"https:\/\/staging.devsdata.com\/pl\/wp-json\/wp\/v2\/posts\/138437\/revisions\/138438"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.devsdata.com\/pl\/wp-json\/wp\/v2\/media\/105020"}],"wp:attachment":[{"href":"https:\/\/staging.devsdata.com\/pl\/wp-json\/wp\/v2\/media?parent=138437"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.devsdata.com\/pl\/wp-json\/wp\/v2\/categories?post=138437"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.devsdata.com\/pl\/wp-json\/wp\/v2\/tags?post=138437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}