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Managed IT Services Charlotte: Top 7 Agencies

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IT Services Charlotte main image testimonial
  • Charlotte’s tech workforce grows by 15%, reaching over 50,000 professionals, making it North Carolina’s fastest-growing city and leading tech hub.
  • This article explores the top managed IT service providers in Charlotte and how they help businesses succeed with tailored solutions.

Charlotte has quickly become one of the leading tech hubs in the U.S., ranked #20 on CompTIA’s 2024 list of top tech cities. With a 15% growth in its tech workforce since 2021, the city is home to over 50,000 professionals, fueling innovation across a variety of industries. This rapid growth has created a dynamic environment, making Charlotte the fastest-growing city in North Carolina and the state’s top tech center.

As businesses in Charlotte continue to navigate the complexities of a digital-first world, managed IT services play a vital role in ensuring their success. These services, including cybersecurity, cloud management, and data analysis, are essential for companies to stay competitive and secure. In this article, we’ve compiled a list of the top 7 managed IT service agencies in Charlotte, showcasing how each one helps local businesses thrive in an ever-evolving digital landscape. Tailored to meet the unique needs of different industries, these agencies are key players in helping businesses grow.

Here are our top recommendations:

  1. DevsData LLC – Top Pick: Best overall
  2. Network Essentials: Best for the healthcare industry
  3. IT Solutions: Best for SMEs
  4. IT: Best for law firms
  1. DevsData LLC – Top Pick: Best overall

    DevsData LLC website screenshot

    Company size: ~60 employees
    Founding year: 2016
    Website: https://devsdata.com/
    Headquarters: Brooklyn, NY, and Warsaw, Poland

    DevsData LLC has been a trusted provider of managed IT services in Charlotte for the past 8 years. With a global presence spanning Europe, North America, and Latin America, they offer a full range of IT support services, including cybersecurity, cloud management, and IT infrastructure management. Their team includes google-level in-house engineers, with many possessing over 10 years of experience in managed IT services. These experts are committed to enhancing security, operational efficiency, and regulatory compliance for legal practices, ensuring alignment with industry standards. DevsData LLC specializes in safeguarding IT infrastructures by optimizing existing systems or building secure, scalable solutions from scratch.

    In addition to their IT management expertise, DevsData LLC is skilled in handling large datasets and conducting in-depth data analysis, essential for firms managing sensitive client information. Their focus on robust cybersecurity measures safeguards against data breaches and protects confidential data. DevsData LLC’s client-first approach provides firms with direct access to experienced consultants, including the founder, when necessary, offering responsive and personalized service.

    Jonas_Lee testimonial

    Having successfully provided managed IT services to over 80 clients, DevsData LLC has built a reputation for delivering tailored solutions that empower businesses in Charlotte and beyond. Their expertise spans the development of enterprise resource management systems, mobile applications, and backend platforms, with a strong focus on achieving infrastructure scalability and performance through advanced DevOps and cloud technologies.

    In addition, DevsData LLC specializes in UI/UX design, artificial intelligence, and big data, offering innovative solutions that enhance operational efficiency and drive business growth. With deep industry knowledge and extensive experience, DevsData LLC is a trusted partner for businesses navigating today’s complex digital landscape. A recent case study highlights their success in developing a custom ERP and project management system for a major financial services firm. This project involved overcoming security and integration challenges while maintaining a user-friendly design, ultimately replacing Jira in two departments and improving task management, data processing, and cost efficiency.

    Their commitment to excellence is reflected in a perfect client satisfaction rating of 5/5 on Clutch and GoodFirms, with clients consistently sharing positive feedback.

    For more information about their services, contact their team at general@devsdata.com or visit their website at www.devsdata.com.

    Do you have IT outsourcing needs?

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    Key features:

    • Operates globally with 8+ years of experience, partnering with startups and large companies, including prominent firms from the US and Israel.
    • Serves a diverse clientele, including companies like Cubus, Skycatch, Varner, and Novartis.
    • Offers customized consulting services with a focus on each client’s specific needs, provided by experts based in Europe and the US.

    Address:
    DevsData IT Recruitment Agency Charlotte
    615 S College St,
    Charlotte, NC 28202
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  2. Network Essentials: Best for the healthcare industry

    NetworkEssentials Webpage testimonial

    Company size: ~25 employees
    Founding year: 2002
    Website: http://www.tneus.com/
    Headquarters: Charlotte, North Carolina

    Network Essentials provides reliable and efficient managed IT services designed to optimize business performance and enhance productivity. Specializing in enterprise-class IT solutions for small to mid-sized businesses, Network Essentials stays at the forefront of technology innovation to meet the unique needs of its diverse client base.

    With a focus on cutting-edge technology and exceptional customer service, Network Essentials helps businesses streamline their IT infrastructure, enabling them to focus on their core operations while improving profitability and efficiency. Their team is dedicated to delivering high-quality solutions that drive results, ensuring clients experience significant benefits and enhanced productivity.

    Network Essentials prides itself on a smooth onboarding process. It begins delivering results in just 15 days, helping businesses quickly realize the value of their managed IT services. By leveraging their experience and passion for technology, Network Essentials continues to be a trusted partner for businesses looking to improve their IT systems and gain a competitive edge.

    Network Essentials is particularly well-suited for businesses in the healthcare industry. With their strong emphasis on data security, compliance, and the rapid deployment of IT services, they can help healthcare providers optimize their technology infrastructure while ensuring patient data privacy and regulatory adherence. Their expertise in secure, reliable IT systems is critical in maintaining uptime and safeguarding sensitive information in an industry where data breaches can lead to severe consequences.

    Key features:

    • Provides enterprise-class IT services specifically designed to meet the unique needs of small to mid-sized businesses, ensuring robust support for day-to-day operations.
    • Delivers cutting-edge technology solutions that enhance business performance, improve operational efficiency, and drive growth across various industries.
    • Offers a streamlined and efficient onboarding process, getting managed IT services up and running within 15 days, allowing businesses to start benefiting quickly.
  3. Charlotte IT Solutions: Best for SMEs

    CharlotteIT Webpage testimonial

    Company size: ~10 employees
    Founding year: 1996
    Website: https://www.charlotteitsolutions.com/
    Headquarters: Charlotte, North Carolina

    Charlotte IT Solutions is a North Carolina-based company providing comprehensive IT services to businesses both locally and regionally. Specializing in Managed IT, support, and cybersecurity services, the company provides strategic IT solutions tailored to meet the unique needs of small and mid-sized businesses. By partnering with Charlotte IT Solutions, businesses benefit from a proactive IT approach that prevents downtime, ensures reliable support, and offers the advantages of an in-house IT team without the overhead costs.

    Founded by experienced network engineers and web professionals, Charlotte IT Solutions takes pride in its strong technological roots and dedication to delivering high-quality solutions. The company’s skilled IT services team is committed to ensuring that all services meet the highest standards, providing businesses with the security, efficiency, and reliability needed to thrive in today’s digital landscape. With a focus on security and fast, reliable service, Charlotte IT Solutions is a trusted partner for businesses looking to optimize their technology and improve their overall performance.

    SMEs should refer to Charlotte IT Solutions because of their cost-effective, proactive IT management and tailored cybersecurity services that act as a seamless extension of an in-house IT team. Their team of experienced engineers ensures businesses receive high-quality, reliable support without the overhead costs, helping them maintain security, efficiency, and uptime. Unlike larger providers, Charlotte IT Solutions offers a personalized approach, focusing on the unique needs of small and mid-sized businesses to optimize technology and performance, making them a trusted partner for growth.

    Key features:

    • Specializes in providing end-to-end IT services, from network management to cybersecurity, streamlining operations for businesses of all sizes.
    • Leverages expertise from experienced network engineers and web professionals to ensure the highest quality of service and solutions.
    • Provides customized solutions that evolve with the business’s changing needs, providing scalability and flexibility.
  4. Proactive IT: Best for law firms

    ProactiveiT Webpage testimonial

    Company size: ~15 employees
    Founding year: 2008
    Website: http://weareproactive.com/
    Headquarters: Charlotte, North Carolina

    Proactive IT specializes in providing tailored IT solutions for law firms and professional service organizations in the Charlotte metropolitan area of North Carolina. With a deep understanding of the unique challenges faced by legal practices, their services are designed to ensure compliance, enhance security, and maintain uninterrupted operations—critical needs in the legal industry.

    Law firms benefit from Proactive IT’s expertise in safeguarding sensitive client information with advanced security measures like data encryption and end-user training. Their proactive approach includes 24/7 monitoring and maintenance to prevent disruptions and downtime, ensuring that attorneys and staff can focus on their work without IT concerns.

    With no long-term contracts, Proactive IT commits to earning its clients’ trust every month by delivering exceptional service. Its fixed-rate IT management makes budgeting simple and predictable, while its enterprise-level solutions provide the reliability and performance law firms need to succeed in a fast-paced, high-stakes environment.

    Key features:

    • Provides advanced data security with encryption, user training, and regular testing to protect sensitive client information.
    • Ensures compliance with IT regulations tailored to the legal industry, reducing risk and maintaining trust.
    • Monitors systems 24/7 to detect and resolve potential issues before they cause disruptions.
  5. Do you have IT outsourcing needs?

    🎧 Schedule a meeting

    As we discussed the top 4 companies, let’s now move forward and explore additional options worth considering.

  6. Synoptek

    Synoptek Webpage testimonial

    Company size: ~1000 employees
    Founding year: 2001
    Website: https://synoptek.com/
    Headquarters: Irvine, California

    Synoptek is a Technology Consulting and Managed IT Services provider headquartered in Irvine, CA, with over 23 years of experience serving businesses in the Charlotte, North Carolina region. They offer a wide range of services designed to enhance business agility, improve productivity, and support digital transformation efforts across industries.

    Their Technology Consulting Services assess current IT environments, provide strategic guidance, and develop roadmaps that align with business goals to maximize ROI. Synoptek also offers M&A Planning and Integration services, leveraging its experience with mergers to create seamless technology integration plans aligning with synergy and long-term objectives.

    The company’s offerings include Cybersecurity Services, using their SECURES Maturity Model to ensure businesses are prepared for evolving threats. Their Cloud Advancement Services streamline enterprise application migration, helping businesses uncover competitive advantages in the cloud. Infrastructure Performance Services provide 24/7 monitoring, administration, and service level guarantees to maintain reliable IT ecosystems. Synoptek aims to transform IT environments into strategic assets, enabling businesses to focus on their core objectives.

    Key features:

    • Modernizes IT systems with Business Applications Services, including ERP, CRM, Service Management, and e-commerce solutions.
    • Focuses on enabling digital transformation to drive business growth and agility.
    • Provides seasoned technology executives to deliver Managed Consulting Services, ensuring IT environments become valuable business assets.
  7. Sterling Technology Solutions

    Sterling Webpage testimonial

    Company size: ~20 employees
    Founding year: 2003
    Website: http://sterling-technology.com/
    Headquarters: Charlotte, North Carolina

    Sterling Technology Solutions offers professional Managed IT Services in Charlotte, NC, tailored to meet the unique needs of small and mid-sized businesses. Their team of experienced professionals specializes in providing customized Microsoft Windows Server solutions, Windows operating systems, Mac OS X integration, cloud computing, and disaster planning services.

    All IT services are managed in-house at their Charlotte office, ensuring consistent quality and clear communication from the initial consultation through ongoing maintenance and support. Sterling Technology Solutions focuses on delivering innovative, efficient, and personalized IT management solutions to help businesses enhance efficiency, boost security, and achieve greater profitability.

    Key features:

    • Provides seamless integration of Windows operating systems and Mac OS X for diverse technology environments.
    • Specializes in cloud computing services to enhance scalability and operational flexibility.
    • Delivers comprehensive disaster planning services to ensure business continuity in case of unexpected events.
  8. Complete Network

    Completenetwork Webpage testimonial

    Company size: ~80 employees
    Founding year: 2007
    Website: https://complete.network/
    Headquarters: Charlotte, North Carolina

    Complete Network is a growing provider of Managed IT and Cybersecurity services, delivering tailored solutions to businesses across the country. Their services focus on enhancing IT operations, strengthening digital defenses, and providing expert guidance to help organizations navigate complex technology challenges effectively. The company’s C360 Fully Managed IT Services package provides end-to-end support for day-to-day IT operations, ensuring seamless functionality and reliability.

    With a focus on cybersecurity, Complete Network delivers advanced IT security solutions, including anti-malware protection and endpoint security, to safeguard business data and systems. Their networking support includes proactive administration, patching, and management to maintain optimal system performance.

    The company ensures quick resolution of IT issues through on-site and remote support, boasting an average response time of just 27 minutes. Additionally, businesses benefit from expert strategic guidance provided by dedicated virtual Chief Information Officers (vCIOs), offering valuable insight for critical IT decisions.

    Key features:

    • Implements proactive network administration, including patching and maintenance, to maintain optimal performance.
    • Supplies expert IT guidance through dedicated virtual Chief Information Officers (vCIOs) to assist with strategic decision-making.
    • Supports long-term growth by aligning technology strategies with business objectives.
  9. Do you have IT outsourcing needs?

    🎧 Schedule a meeting

    Conclusion

    Managed IT services are essential for businesses looking to optimize their operations, ensure the security of sensitive data, and comply with industry regulations. According to a Deloitte report, 53% of organizations outsource to access specialized skills that may not be available internally. This enables companies to focus on their core business activities while leveraging advanced technology solutions to stay competitive.

    DevsData LLC offers over 8 years of experience delivering high-quality managed IT services. Their dedicated team of professionals from Europe and the US consistently delivers innovative and tailored solutions that meet each client’s unique needs. DevsData’s commitment to customer satisfaction is reflected in its 5/5 client satisfaction rate on Clutch and GoodFirms, showcasing the company’s ability to provide pragmatic, efficient, and impactful IT management strategies.

    In addition to their managed IT expertise, DevsData LLC excels in IT recruitment, providing access to top-tier tech talent through an extensive network of over 65000 pre-vetted professionals. Their rigorous hiring process includes a comprehensive technical interview and problem-solving assessment, ensuring that only the best candidates are selected for clients’ needs. Moreover, DevsData LLC offers Employer of Record (EoR) and business process outsourcing (BPO) services, providing businesses additional flexibility and support to achieve long-term success.

    Address:
    DevsData IT Recruitment Agency Charlotte
    615 S College St,
    Charlotte, NC 28202
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    Any questions or comments? Let me know on Twitter/X.

    Discover how IT recruitment and staffing can address your talent needs. Explore trending regions like Poland, Portugal, Mexico, Brazil and more.

    🗓️ Schedule a consultation

    Ani Gasparyan Senior copywriter and marketer

    Ani is a marketing enthusiast and content writer. With 6+ years of expertise in marketing, she succeeded in developing engaging marketing collaterals, including blog articles, social media content, and other promotional materials. With a keen eye for detail and a knack for storytelling, she thrives in crafting compelling content that resonates with the target audience.


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