IT Outsourcing Companies in Dubai: Top 8 Agencies

Tsiala Jobava

Last updated on July 8, 2025 | 17 min read

IT marketOutsourcingRanking

• Thanks to favorable policies and lower labor costs, Dubai has emerged as a leading outsourcing destination for Western companies.
• In this article, we will explore the top 8 IT outsourcing agencies in Dubai, recognized for delivering high-quality tech solutions and driving business growth.

As global businesses continue navigating the fast-paced digital landscape, the demand for affordable, high-quality IT services has never been higher. Dubai’s multilingual workforce and thriving tech ecosystem make it a key global hub for IT outsourcing. Government-backed initiatives such as Smart Dubai, combined with a flourishing FinTech and innovation sector, strengthen the city’s position as a top destination for companies looking for dependable tech partners.

Recent reports underscore Dubai’s growing reputation as a cost-effective IT outsourcing destination. According to Statista, the average spend per employee in the UAE’s IT outsourcing market is projected to reach $215.34 in 2025, significantly lower than Europe’s $460.28. Additionally, the IT services market in the UAE is expected to witness substantial growth, with revenue projected to reach $3.76 billion in 2025. Among the various segments, IT outsourcing is set to dominate, accounting for $1.51 billion of the market volume in the same year.

“Dubai must harness the potential of advanced technology sectors to drive the emirate’s economic growth. Leveraging cutting-edge tech will reinforce Dubai’s position as a global leader in the digital economy.” Omar Sultan Al Olama (UAE Minister of State for Artificial Intelligence, Digital Economy, and Remote Work Applications)

Furthermore, the market is anticipated to exhibit a steady annual growth rate of 6.24% from 2025 to 2029, reaching $4.79 billion by the end of the forecast period. This growth is fueled by the increasing adoption of advanced technologies, particularly in sectors like finance, healthcare, and retail. In terms of overall IT services spend per employee, including consulting, support, and outsourcing, the UAE is projected to reach $535.66 in 2025. Within this, IT outsourcing alone accounts for $215.34 per employee, highlighting a significant and growing portion of total IT investments focused on external service providers.

Which projects are best for IT outsourcing in Dubai?

Dubai has become a prominent destination for IT outsourcing, driven by its advanced infrastructure, strategic location, and government-backed tech initiatives. But not all projects are equally suited for outsourcing to this region. Here are the types of projects that thrive in Dubai’s IT outsourcing landscape:

1. Managed and support servicesDubai’s outsourcing market is well-established for managed IT services, including computer networking, IT infrastructure management, and cloud setup. Companies can leverage these services to maintain operational efficiency without the burden of an extensive in-house IT staff.
2. AI, IoT, and cybersecurity projectsSupported by government initiatives like Smart Dubai, the city has cultivated a robust workforce skilled in AI, Internet of Things (IoT), and cybersecurity. This makes it a prime location for projects involving data analysis, automation, and security enhancements.
3. Mobile, web, and eCommerce developmentDubai’s diverse market and tech-savvy workforce make it an ideal hub for mobile app development, web platforms, and eCommerce services. Outsourcing these projects to Dubai gives businesses access to skilled developers who specialize in user-centric, high-performance strategies.
4. Industry-focused solutionsThe UAE has strategically positioned itself as a leader in digital transformation for key industries such as government, healthcare, aviation, and education. IT outsourcing projects that align with these sectors benefit from industry-specific expertise and extensive local market knowledge.
5. Nearshore and regional partnershipsFor companies located in Europe, Asia, and Africa, Dubai serves as a nearshore outsourcing partner with a similar working culture, compatible time zones, and robust infrastructure. This proximity allows for better collaboration and faster project turnarounds.

Businesses considering outsourcing to Dubai should assess project scope, complexity, and specific technology requirements to ensure alignment with the region’s strengths. By capitalizing on Dubai’s specialized IT services, companies can achieve profitable, high-quality project outcomes tailored to industry needs.

“Our companies here are of strategic importance, especially when it comes to digitalization… The journey from establishing offices to supporting start-ups to setting up innovation centers reaffirms our commitment to being the leaders in innovation and technology.” Ammar Al Malik (Managing Director of Dubai Internet City and Dubai Outsource City)

To help you make an informed decision, this article highlights the leading 8 IT outsourcing agencies in Dubai, selected based on service offerings, client feedback, and a proven track record of results.

Whether you’re looking to delegate IT workloads or expand your footprint in the region, these companies represent some of the best outsourcing partners in the Middle East.

Here are our top picks to consider:

1. DevsData LLC – Top Pick: Best overall
2. IBT: Best for enterprise
3. Emircom: Best for IT infrastructure and cybersecurity
4. CubeZix: Best for small businesses

1) DevsData LLC – Top Pick: Best overall

Website: www.devsdata.com
Company size: ~60 employees
Founding year: 2016
Headquarters: Brooklyn, New York, and Warsaw, Poland

DevsData LLC is an IT outsourcing company with a strong local presence in Dubai. The company’s team comprises highly professional individuals from diverse backgrounds, including Google-level specialists from the US and Europe, who contribute valuable knowledge and perspectives to cater to diverse projects. Moreover, it has a proven history of successful partnerships with companies, including global corporate clients and high-growth startups worldwide, including Israel and the US.

DevsData LLC offers a broad range of IT outsourcing services tailored to the specific needs of various industries. These services include custom software development, web and mobile development, Big Data and AI solutions, and Machine Learning. The company also provides Employer of Record (EoR) services, helping businesses expand without setting up a legal entity. Their pricing model is transparent and flexible, ranging from hourly billing and fixed-price projects to dedicated development teams, depending on the project’s scope and complexity. This adaptability allows clients to choose a model that best suits their budget and business needs.

The company has successfully collaborated with various companies worldwide, which is reflected in its public testimonials. This success is also showcased in its 5/5 rating on Clutch and GoodFirms. Moreover, the company has worked with 80+ clients worldwide and delivered 100+ projects.

In a notable project in the UAE, DevsData LLC collaborated on an AI-powered investment platform called Investifai, developed in partnership with an Emirati influencer and financial innovation leader. The project aimed to transform portfolio management through deep learning and quantitative finance. DevsData LLC contributed to the backend infrastructure and data integration layer, supporting the platform’s goal of outperforming traditional benchmarks like the S&P 500 and gold. This collaboration showcases DevsData LLC’s technical capabilities and growing footprint in Dubai’s AI and FinTech sectors.

Key features

• With 8+ years of experience, DevsData LLC delivers top-tier services, including Big Data analytics, AI-powered automation, and machine learning-based predictive modeling.
• Has a strong focus on high-quality services, ensuring the smooth and effective operation of its clients’ businesses while relying on premium IT expertise.
• Offers end-to-end IT outsourcing, handling everything from consulting and team setup to development and post-launch support for smooth delivery and results

Address:
DevsData IT Recruitment Agency Dubai
Al Marsa Street, Marina Plaza,
Level 27–29 & 32, Dubai, UAE
uae@devsdata.com

2) IBT: Best for enterprise

Website: https://www.ibtevolve.com/
Company size: ~1000 employees
Founding year: 2009
Headquarters: Dubai, UAE

With a presence in Dubai, Abu Dhabi, and Doha, IBT is a top-tier IT outsourcing company built to meet the complex demands of enterprise clients. Backed by over 15 years of experience and a team of over 1000 professionals, IBT delivers scalable, cost-effective services across core business functions. Specializing in IT support, customer service, and call center outsourcing, the company helps large organizations streamline operations, enhance service delivery, and expand their footprint both in the UAE and globally. Its additional offerings—cybersecurity, virtual receptionist services, and remote infrastructure management—further position IBT as a strategic partner in enterprise digital transformation.

IBT’s IT outsourcing services are tailored for large-scale enterprise environments, offering a comprehensive managed services model that includes proactive system monitoring, infrastructure lifecycle management, and 24/7 support through its Network Operations Center (NOC). The company delivers custom SLAs (Service Level Agreements) that guarantee uptime, rapid incident response, and performance benchmarks. Services span server and network management, secure cloud storage, desktop and email support, and remote infrastructure troubleshooting. This structured model allows enterprise clients to maintain operational continuity, reduce downtime, and scale efficiently while IBT handles the technical complexity behind the scenes.

Key features

• Over 15 years of experience and a global presence, equipped to support businesses of all sizes.
• Expertise in customer service, call center outsourcing, and virtual reception for seamless CX delivery.
• Skilled team that stays ahead of customer support trends and UAE tech innovations.

3) Emircom: Best for IT infrastructure and cybersecurity

Website: https://www.emircom.com/
Company size: ~1300 employees
Founding year: 1984
Headquarters: Dubai, UAE

With over 5 decades of experience, Emircom is a leading IT outsourcing provider in the Middle East, trusted by enterprises to manage critical infrastructure and protect digital assets. Headquartered in Dubai, with operations in Abu Dhabi and Cairo, Emircom specializes in infrastructure management, cloud-based data centers, and advanced cybersecurity services. Its specialized services support organizations across sectors—particularly oil and gas, healthcare, and finance—in offloading complex IT operations while ensuring compliance, security, and performance at scale.

Emircom’s long-standing partnerships with global technology leaders such as Microsoft, Huawei, and Lenovo enable it to deliver reliable, enterprise-grade solutions. What sets Emircom apart in infrastructure and cybersecurity is its deep specialization in end-to-end systems integration, secure cloud deployments, and real-time threat monitoring. The company offers advanced managed security services, including intrusion detection, firewall management, and compliance auditing, tailored for high-risk sectors like finance, healthcare, and oil and gas. From remote monitoring and IT asset management to telecom system integration, Emircom helps enterprises modernize their IT environments while minimizing operational and security risks. With a focus on resilience, uptime, and regulatory compliance, Emircom remains a top outsourcing partner for mission-critical infrastructure and cybersecurity needs.

Key features

• A leading IT outsourcing provider in the Middle East with 40+ years of experience supporting enterprise-scale operations.
• Specializes in cloud-based data center tools, physical and cybersecurity services, and custom telecom systems for the oil and gas sector.
• Simplifies complex IT environments by delivering comprehensive, managed frameworks tailored to client needs.

4) CubeZix: Best for small businesses

Website: https://cubezix.com/
Company size: ~200 employees
Founding year: 2016
Headquarters: Dubai, UAE

CubeZix, one of the top IT outsourcing companies in Dubai, offers affordable and scalable IT services explicitly designed to meet the needs of small and growing businesses. With over 8 years of experience and over 1,500 successful projects, CubeZix helps companies reduce operational costs by up to 40% while maintaining a high client satisfaction rate. Their flexible service packages make it easier for small businesses to access enterprise-level expertise without the overhead, enabling them to focus on growth and innovation.

CubeZix’s certified professionals provide customized cloud computing, cybersecurity, IT consultancy, and infrastructure management support. With 24/7 IT support, real-time monitoring, and 99.9% uptime, small businesses benefit from uninterrupted operations and reliable tech performance. Whether it’s deploying Microsoft Azure-based cloud systems, implementing endpoint protection tools, or offering on-demand IT consulting, CubeZix equips small businesses with the tools and support needed to scale operations securely and cost-effectively.

Key features

• Provides diverse outsourcing offerings, including IT support, infrastructure management, cybersecurity, and IT consultancy.
• Ensures 24/7 IT support and real-time monitoring, maintaining 99.9% uptime for critical operations.
• Supports various industries, including manufacturing, healthcare, and finance.

5) TechAid Dubai

Website: https://techaiddubai.ae/
Company size: ~50 employees
Founding year: 2019
Headquarters: Dubai, UAE

TechAid Dubai is one of the top IT outsourcing companies providing full-spectrum support to businesses across the UAE and beyond. Known for its flexible models and rapid deployment, TechAid offers service outsourcing, project-based outsourcing, and IT staff augmentation. It enables enterprises to delegate entire IT functions or fill specific skill gaps without investing in costly in-house infrastructure. Whether managing networks, software development, or cybersecurity, TechAid delivers expert support specialized to unique business objectives, helping clients reduce costs while boosting operational efficiency.

With access to a global talent pool, TechAid empowers businesses to stay competitive through specialized skills, 24/7 remote and on-site support, and tailored SLAs. Clients benefit from comprehensive services, including IT infrastructure maintenance, backup and disaster recovery, AI system support, and hardware management. Through its commitment to responsive service, cost savings, and innovation, TechAid Dubai remains a trusted partner for companies seeking reliable, scalable IT outsourcing tools.

Key features

• Cost-effective IT solutions that eliminate infrastructure overhead while providing access to specialized skills and 24/7 expert support.
• Full-spectrum IT services, from infrastructure maintenance and cybersecurity to AI systems and remote workspace setup, are customized for operational efficiency and innovation.
• Offers flexible outsourcing models, including monthly, yearly, and project-based contracts, tailored to meet the needs of businesses of all sizes.

6) GS IT

Website: https://www.gs-it.ae/
Company size: ~80 employees
Founding year: 2017
Headquarters: Dubai, UAE

Operating out of Dubai, GS-IT is a trusted IT outsourcing company with over a decade of experience helping businesses streamline operations, reduce costs, and embrace innovation. Specializing in managed IT services, infrastructure management, Microsoft 365 solutions, AV integration, and room automation, GS-IT crafts special offers that align with each client’s operational goals. With over 1000 successful projects and a strong network of partners like Microsoft, Yamaha, and Logitech, the company empowers organizations to stay productive, secure, and agile in a constantly evolving digital landscape.

What sets GS-IT apart is its commitment to business continuity and IT resilience. Through proactive device management, backup-as-a-service, and disaster recovery, GS-IT ensures uninterrupted operations while safeguarding critical data. The company offers 24/7 system monitoring, expert consultancy, and scalable outsourcing models suited for businesses of all sizes—from 50 to over 1000 employees. With a proven track record across industries like healthcare, finance, retail, and manufacturing, GS-IT remains a go-to partner for companies in Dubai seeking flexible, future-ready IT outsourcing services.

Key features

• Delivers reliable IT outsourcing services that strengthen IT infrastructures and facilitate business productivity.
• Carefully monitors and manages all the organizational devices for security performance, ensuring long-lasting relationships with its clients.
• Operates compactly and delivers solutions across diverse industries, including healthcare, finance, retail, and manufacturing.

7) SamTech Solutions

Website: https://samtech.ae/
Company size: ~50 employees
Founding year: 2011
Headquarters: Dubai, UAE

SamTech Solutions is a Dubai-based IT outsourcing provider known for its hands-on expertise in IT relocation, infrastructure management, and skill outsourcing. With over a decade of experience, SamTech provides comprehensive end-to-end services, encompassing system upgrades, network monitoring, business continuity, disaster recovery, and help desk support. What sets SamTech apart is its niche specialization in IT relocation services—from active data center and server room migrations to full office IT asset moves. Their certified technical and logistics teams ensure seamless transitions with minimal downtime, using detailed planning, documentation, and coordination to manage even the most complex moves across the UAE.

Beyond relocation, SamTech delivers a comprehensive suite of IT support tailored to each client’s unique environment and budget. Their structured outsourcing process is designed to enhance operational efficiency, reduce technical risk, and ensure smooth transitions across infrastructure lifecycles. Clients benefit from flexible service models, customized solutions, and a future-proof approach that adapts to evolving technology standards.

Key features

• Provides tailored IT outsourcing services, including IT skill outsourcing, infrastructure support, and relocation services, designed to reduce downtime and operational risk.
• Offers comprehensive solutions such as IT implementation, migration, business continuity, and technical staffing to support business efficiency and scalability.
• Maintains transparent communication throughout the outsourcing process, fostering trust and long-term client partnerships.

8) Whitehats

Website: https://whitehats.com/
Company size: ~100 employees
Founding year: 2007
Headquarters: Dubai, UAE

Whitehats offers reliable and flexible IT outsourcing services specialized for private businesses and government organizations. With years of experience in network management, equipment installation, and remote troubleshooting, Whitehats enables companies to offload technical responsibilities and focus on their core objectives. Whether deploying dedicated engineers onsite or providing support through a remote help desk model, Whitehats delivers round-the-clock service that ensures uninterrupted operations.

What sets Whitehats apart is their “Own Your IT Department” approach, offering clients end-to-end IT ownership without the overhead of building internal teams. Their outsourcing model includes full-service management of networks, servers, software, and hardware, all delivered by certified engineers. Businesses benefit from a smoother workflow, reduced IT-related stress, and access to experienced professionals, making Whitehats an ideal partner for organizations seeking dependable, hands-off IT support across Dubai and beyond.

Key features

• Offers dedicated and remote IT outsourcing services, allowing businesses to fully offload technical responsibilities to certified professionals.
• Delivers end-to-end support, including network/server control, equipment installation, maintenance, and help desk services tailored to business needs.
• Enables clients to focus on core operations by creating a hassle-free IT environment with flexible, responsive, and viable support.

Practical information about Dubai

To make informed outsourcing decisions, it is crucial to understand the local context beyond just technical capabilities. This section provides practical insights into the Dubai IT landscape, enabling businesses to evaluate the operational aspects of collaborating with local teams or contractors. From average salaries and cost comparisons to time zone differences and local infrastructure, this information enables organizations to plan their outsourcing strategies more effectively and manage collaborations more efficiently.

The average salary of IT professionals in Dubai

IT specialist salaries in Dubai can vary depending on various factors. This includes a specific location, role, experience, and expertise. For example, the median annual wage for software developers in Dubai is approximately $81000. They are lower than in the US, where software developers make around $120000 annually. These lower salaries allow companies looking to outsource their IT workloads to explore affordable solutions while maintaining high-quality services.

Let’s compare a few IT professions and the salaries in Dubai and the US to better understand how much this difference affects the overall cost savings of outsourcing to Dubai.

As shown in the table, Dubai offers competitive salaries that are 20-30% lower than those in the United States, making it an attractive destination for businesses seeking affordable IT services.

How to pay contractors based in Dubai

Paying contractors based in Dubai while staying compliant with local regulations is essential for smooth collaboration. One of the most efficient approaches is using an Employer of Record (EoR) service, which helps manage employment, legal, and tax obligations on behalf of foreign companies. Trusted providers include:

• DevsData LLC
• Deel
• Remote
• Plane
• Oyster HR

DevsData LLC is a reliable EoR provider specializing in the IT and tech sectors. The company offers comprehensive employment solutions specialized for businesses looking to expand their operations in Dubai without establishing a legal entity.

In addition, platforms like Wise (formerly TransferWise) and Payoneer are highly recommended for international money transfers. They also help companies reduce administrative burdens and enhance cash flow management, particularly when managing distributed tech teams across multiple countries.

Time zone differences

Coordinating across time zones is essential for seamless communication and effective business operations. Dubai operates on Gulf Standard Time (GST), which is UTC +4 year-round, as it does not observe Daylight Saving Time. Below is an overview of how Dubai’s time zone aligns with those of major global cities, to help you plan meetings and manage projects more effectively.

Understanding the time zone differences between Dubai and major cities will enable better project collaboration and more efficient meeting scheduling. We recommend checking the time overlap between the cities using World Time Buddy.

How to call Dubai from abroad

To call Dubai from abroad, follow these steps:

1. Dial the international country codeThe international country code might vary depending on the country you are calling from. For example, if you are calling from the US or Canada, the code is “011”.
2. Dial UAE’s country codeThe country code for the UAE is “971”.
3. Dial the area codeThis code also varies depending on the specific area. The area code for Dubai is “4”.
4. Dial the local phone numberDubai’s phone numbers are typically 7 digits long.

Example:
If you’re calling a Dubai landline from the US, the sequence would be the following:
011 + 971 + 4 + local number.

Top tech universities in Dubai

Dubai is a unique destination for students seeking high-quality education in technology, making its universities a source of highly skilled IT professionals and cementing it as an ideal outsourcing destination. We have identified the top three universities in Dubai that are renowned for their academic programs and research opportunities, allowing students to easily tap into the job market.

1. Canadian University DubaiCanadian University Dubai (CUD) is a private university established in 2006. According to the QS World University Rankings 2025, it has consistently ranked as the number 1 university in Dubai for the past four years. It offers various tech-related programs, including Computer and Network Engineering Technology, Electrical Engineering, and Information Technology Management. The university currently has approximately 3000 students enrolled in its various programs.
2. United Arab Emirates UniversityFounded in 1976, United Arab Emirates University is a public research university. It is known for its strong focus on academic excellence, offering programs across diverse disciplines, including Engineering and Computer Sciences. The university is a destination for approximately 13000 local and international students.
3. University of Wollongong in DubaiThe University of Wollongong in Dubai (UOWD) is a globally recognized university founded in 1933. It provides degrees across diverse programs, including Computer Science, Information Technology, and Engineering Management. The university is accredited by both the UAE’s CAA and UOW Australia. There are approximately 3500 active students.

Conclusion

Dubai’s booming IT market is turning the city into a high-growth tech hub with strong infrastructure and investor-friendly conditions. Government initiatives like the Dubai Internet City free zone further boost the sector by offering benefits such as 100% foreign ownership and exemptions on corporate, import, and export taxes, making it a cost-effective location for IT operations.

These advantages have made outsourcing in Dubai increasingly competitive. Businesses benefit from financial incentives, Dubai’s multicultural talent pool, and its strategic global location. The top IT outsourcing companies in the region are known for delivering high-quality offers and accelerating digital transformation for companies worldwide.

DevsData LLC, our top recommendation for IT outsourcing in Dubai, brings over eight years of proven experience, having worked with global corporations and high-growth startups across the US and Israel. The company offers comprehensive outsourcing solutions, from building dedicated development teams to project-based delivery, tailored to client needs and timelines. Their services span AI, Machine Learning, Big Data analytics, and more, backed by a vetted network of Google-level engineers across the US and Europe. DevsData LLC’s flexible engagement models, rigorous talent vetting, and strong track record make them a reliable partner for companies seeking scalable, high-performance IT support in the Dubai tech ecosystem.

In addition, DevsData LLC provides top-tier IT recruitment services backed by a rigorous candidate selection process with an acceptance rate below 6%. Their flexible and personalized approach, competitive pricing without overhead costs, and additional services, such as Employer of Record (EoR), business process outsourcing (BPO), and legal and tax advisory, make them a trusted outsourcing partner for companies looking to grow in Dubai.

For further details on DevsData LLC’s services, contact them at general@devsdata.com or explore their website at www.devsdata.com.

Address:
DevsData IT Recruitment Agency Dubai
Al Marsa Street, Marina Plaza
Level 27–29 & 32, Dubai, UAE
uae@devsdata.com

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Tsiala Jobava Copywriter and Marketer

Meet Tsiala Jobava, a talented marketing specialist from Georgia. Tsiala holds a bachelor’s degree in International Relations from Georgian American University and a master’s in Marketing and Communication from Barcelona Business School. She has built a diverse career, working as a copywriter and in marketing and PR, before returning to her first passion—writing. Along the way, she has gained valuable experience in social media management, content creation, and brand development. Outside the professional sphere, Tsiala is an avid Harry Potter fan who loves books, magic, and exploring new worlds through anime and K-pop (with a special soft spot for BTS).

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