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The managed IT services market continues to expand globally, driven by the increasing need for businesses to enhance efficiency, cybersecurity, and scalability. In 2024, the global managed IT services market was valued at USD 238.38 billion, with projections indicating a steady rise to USD 509.95 billion by 2033. This reflects a compound annual growth rate (CAGR) of 8.8% from 2025 to 2033, highlighting the sector’s rapid expansion as companies increasingly outsource their IT operations.
The United Arab Emirates (UAE) is also witnessing steady growth in managed IT services adoption. In 2025, the projected revenue for managed services in the UAE is expected to reach USD 79.77 million. The market is set to grow at an annual rate of 3.29% from 2025 to 2029, reaching a total value of USD 90.79 million by 2029. This reflects the region’s increasing demand for IT solutions fueled by digital transformation initiatives, cloud adoption, and increased cybersecurity concerns.
On a global and regional scale, the managed IT services industry is expanding as businesses recognize the advantages of outsourcing IT functions to specialized providers. In the UAE, this trend aligns with the country’s push toward smart technologies and infrastructure modernization.
As companies seek to optimize costs and focus on core business activities, the reliance on managed IT services is expected to grow further, making the UAE a key player in the evolving global IT landscape.
In today’s digital landscape, selecting the right technologies is crucial for achieving operational efficiency, security, and scalability in managed IT services. We’ve identified six critical technology categories that form the foundation of an effective IT management strategy.
Building Minimum Viable Products (MVPs) for startups requires a fast, iterative approach to software development. Our team has extensive experience launching MVPs for innovative startups, enabling them to quickly validate market fit and secure early-stage investment. In projects such as CarbonCapture and other emerging tech clients, we delivered MVPs with lean architecture, rapid prototyping, and agile development cycles, ensuring both speed and quality.
We specialize in designing and building custom web and mobile applications tailored to client needs. From resource management platforms for financial institutions to electromobile charging apps, our projects showcase deep expertise in delivering user-friendly, scalable, and secure apps across industries.
Visual communication is a key part of digital experiences. We offer creative design services covering UI/UX design, branding, and marketing assets. For projects like the CarbonCapture website, our design team crafted intuitive interfaces and visually compelling storytelling to support client missions.
Our experience includes developing applications for financial institutions, where security, performance, and compliance are critical. By combining strong encryption practices and intuitive design, we help financial companies modernize operations and engage their customers.
We work with blockchain-based applications, smart contracts, and decentralized platforms. Our projects in the crypto domain reflect an ability to deliver secure and scalable solutions for new financial ecosystems, aligning with the latest trends in digital assets.
We assist businesses in building and optimizing their e-commerce platforms, leveraging Shopify and custom solutions. Our teams create secure, conversion-optimized stores with tailored features for product management, payment processing, and customer engagement.
Cloud platforms like AWS, Microsoft Azure, and Google Cloud enable businesses to dynamically scale IT resources, reducing costs and enhancing flexibility. These platforms offer high availability, seamless integration, and robust disaster recovery solutions. Virtualization technologies, such as VMware and Hyper-V, further optimize resource utilization and system performance.
Implementing advanced security measures is vital in managed IT environments. Next-generation firewalls, endpoint detection and response (EDR) systems, and Security Information and Event Management (SIEM) tools protect networks from cyber threats. Regular security audits, encryption technologies, and multi-factor authentication enhance data protection and ensure regulatory compliance.
In the UAE’s fast-growing IT market, aligning managed services with the right tech stack is key to scalability, security, and long-term efficiency.
RMM tools facilitate proactive IT support by detecting and resolving potential issues before they impact business operations. These tools enable automated patch management, performance monitoring, and remote troubleshooting, thereby reducing downtime and increasing system reliability.
Robust data backup and disaster recovery solutions are essential for business continuity. Automated backup systems, cloud-based replication, and data deduplication minimize the risk of data loss and ensure rapid recovery in case of failures. Managed IT providers implement these solutions to safeguard critical information and maintain operational resilience.
AI and machine learning technologies enhance decision-making and automation within IT services. Predictive analytics anticipate system failures, while AI-driven security solutions detect and mitigate threats in real time. Intelligent automation reduces manual workloads, optimizing efficiency across IT operations.
From AI to cloud infrastructure, companies embracing modern IT technologies are better positioned to thrive in the UAE’s digital transformation landscape.
Compliance management tools assist businesses in adhering to industry regulations. Automated policy enforcement, audit trail systems, and compliance monitoring software ensure that IT infrastructure aligns with legal and security standards, helping businesses mitigate risks and maintain regulatory adherence.
In the UAE, the adoption of these technologies is accelerating. The UAE IT services market reached $5.3 billion in 2024 and is projected to grow at a CAGR of 9.6% to $12.5 billion by 2033, driven by digital transformation initiatives, cloud computing development, and investments in smart city projects. Notably, 96% of UAE tech leaders plan to enhance cloud capabilities in the next 12 months, underscoring the region’s commitment to technological advancement.
By integrating these six technological pillars, businesses can build a resilient and efficient IT infrastructure that supports growth and innovation in the dynamic UAE market.
While understanding the key technologies underpinning managed IT services is essential, equally important is selecting the right service provider to implement and manage these technologies. For organizations operating in the United Arab Emirates, this selection process requires careful consideration of several region-specific factors in addition to technological expertise.
Begin by assessing your organization’s specific IT requirements. Identify areas where you need support, such as cybersecurity, network management, data backup, or cloud services. Understanding your needs will help you select a vendor that offers tailored solutions.
Select a provider with substantial experience in the UAE market. An MIS vendor familiar with the local business landscape and regulatory environment can offer insights and services that are compliant with regional standards. Verify their expertise in managing IT services for businesses similar to yours.
Ensure the vendor provides a comprehensive range of services that align with your needs. Key offerings to look for include:
Your business will evolve, and so will your IT requirements. Select a vendor capable of scaling their services to accommodate your growth. They should offer flexible plans that can be customized to meet your changing needs.
Data security is paramount. Inquire about the vendor’s security protocols, certifications, and compliance with international standards such as ISO 27001. Ensure they have measures in place to protect your data from breaches and comply with local regulations.
Research the vendor’s reputation by reading client testimonials and reviews. Request references to speak directly with existing or past clients about their experiences. This will provide insight into the vendor’s reliability and service quality.
Reliable support is essential for addressing IT issues promptly. Ensure the vendor offers:
Examine the SLAs to understand the vendor’s commitments regarding service quality, uptime, response times, and penalties for non-compliance. A transparent SLA ensures accountability and sets clear expectations.
In the UAE’s diverse business environment, cultural understanding and language compatibility can enhance communication and collaboration. Choose a vendor whose team can effectively interact with your staff and understand the local business culture.
While cost is a significant factor, it shouldn’t be the sole determinant. Assess the value provided by the vendor in terms of service quality, reliability, and the potential for a long-term partnership. Investing in a reputable MIS provider can lead to cost savings and operational efficiencies over time.
The UAE has specific laws governing data protection and IT practices. Ensure that the vendor is well-versed in these regulations and guarantees compliance, helping to mitigate potential legal risks for your organization.
Effective communication is vital for a successful partnership. Ensure the vendor provides regular reports on system performance, incidents, and improvements. They should also maintain open channels for feedback and queries.
By meticulously evaluating these factors, you can select a Managed IT Services vendor in the UAE that not only meets your current needs but also supports your organization’s future growth and technological advancement.
Website: www.devsdata.com
Company size: ~60 employees
Headquarters: Brooklyn, NY, and Warsaw, Poland
Founded: 2016
DevsData LLC is a globally recognized provider of managed IT services, with its headquarters in New York, NY, and Warsaw, Poland. In addition to its international presence, DevsData LLC has a local office in Dubai, UAE, making it well-positioned to deliver high-quality IT solutions in the region. The company has successfully completed projects for several Dubai-based clients, including FinTech platforms, AI-driven systems, and managed IT services for mobile applications combined with creative design work.
With over 8 years of experience in the managed IT services industry, DevsData LLC has built a solid reputation for providing reliable, scalable, and efficient solutions tailored to businesses of all sizes. Their team includes highly skilled US-based google-level, in-house engineers. The company has worked with both global corporate clients and high-growth startups, including those in the US, Israel, and beyond, demonstrating its flexibility and ability to meet diverse client needs. DevsData LLC also collaborates with clients from Saudi Arabia, as well as a significant number of American, British, and Canadian startups and corporations, further highlighting its extensive international footprint.
With a proven track record of over 100 successful software projects for more than 80 clients, DevsData LLC is trusted to deliver quality, reliable IT services across various industries. The company is also known for its ability to accommodate flexible schedules, including offering technical support and collaboration on Sundays when needed to align with client requirements.
Specializing in Big Data and Machine Learning, DevsData LLC provides cutting-edge solutions for businesses looking to leverage these advanced technologies. The company’s developers have over 10 years of experience in managed IT services, ensuring that clients receive top-tier expertise and innovative solutions to meet their specific needs. DevsData LLC’s senior technical project managers are native American English speakers and hold MBAs alongside strong technical backgrounds, having led multiple successful projects for both startups and enterprise-level clients.
DevsData LLC has a wide range of services available, including frontend and backend development, cybersecurity, and mobile and enterprise applications development. The company has also partnered with hedge funds and investment firms to design and implement complex, highly advanced payment software systems, as well as custom integrations and trading solutions that meet the stringent demands of the financial sector.
DevData LLC has consistently earned recognition for its outstanding performance, holding a perfect rating of 5/5 on platforms such as Clutch and GoodFirms. This reflects the company’s commitment to excellence, client satisfaction, and its ability to consistently deliver high-quality managed IT services.
In addition to managed IT services, DevsData LLC offers professional tech recruitment services, supporting both emerging startups and well-established enterprises in building high-performing teams. With over 8 years of market experience, a database of more than 65000 vetted candidates, and an official government-approved recruitment license, the company stands out for its thorough and efficient hiring process. DevsData LLC also works with Emirati companies to fulfill their technical recruitment needs.
Beyond IT roles, DevsData LLC specializes in recruiting top-tier Sales and Marketing professionals, helping businesses strengthen their go-to-market strategies and customer engagement efforts. Operating under a success fee model, providing a guarantee period, and using a rigorous 90-minute problem-solving challenge during candidate evaluations, DevsData LLC ensures that all hires not only meet technical requirements but also demonstrate excellent communication skills and cultural fit.
To connect with DevsData LLC, email them at general@devsdata.com or visit their website at www.devsdata.com.
Al Marsa Street, Marina Plaza,
Level 27–29 & 32, Dubai, UAE
uae@devsdata.com
Operating in a market, DevsData LLC has collaborated with several companies in the managed services format. The team designed and developed an intuitive application for organizing resources and managing tasks and projects for a financial institution; they created an app for an electromobile company to provide their renters with a simple vehicle charging solution; they also developed an AI-based system to scan and analyze the data for a pharmaceutical company. Among the many successful managed services cases, the project delivered to CarbonCapture, a startup incubator from San Francisco, best illustrates the comprehensive approach DevsData LLC uses to maximize the work output.
DevsData LLC collaborated with CarbonCapture to develop a modern and highly functional website that effectively communicates the company’s mission and technological advancements in carbon capture. The project required a combination of managed IT services, including infrastructure setup, security enhancements, performance optimization, and long-term maintenance to ensure seamless operation.
Challenge: CarbonCapture needed a robust and scalable website that could handle increasing traffic while maintaining high performance and security.
Solution: DevsData LLC implemented a cloud-based hosting solution using Kinsta, which is optimized for WordPress. This ensured high availability, fast load times, and built-in security measures. The team also integrated a content delivery network (CDN) to optimize global access speed and reduce server load.
Challenge: Ensuring the security of the website, protecting sensitive company information, and mitigating potential cyber threats.
Solution: DevsData LLC applied best security practices, including SSL encryption, DDoS protection, and automated security monitoring. Role-based access control (RBAC) was implemented to restrict unauthorized modifications. Regular security audits and penetration testing were conducted to proactively identify and resolve vulnerabilities.
Challenge: Delivering a smooth and fast user experience while incorporating modern animations, transitions, and interactive features.
Solution: The team utilized lightweight frameworks, optimized JavaScript execution, and implemented lazy loading for media files to minimize page load times. Advanced caching mechanisms and database indexing were applied to improve response times and ensure scalability.
Challenge: Allowing the CarbonCapture team to update and manage content efficiently without technical expertise.
Solution: The website was built on WordPress with Advanced Custom Fields (ACF), enabling non-technical users to update text, images, and layouts seamlessly. A well-structured backend ensured that content modifications would not disrupt the site’s design or functionality.
Challenge: Ensuring long-term reliability, regular updates, and proactive issue resolution.
Solution: DevsData LLC provided ongoing managed IT services, including uptime monitoring, regular software updates, and performance analytics. Automated backups were set up to prevent data loss, and a dedicated support team was assigned to handle any technical issues promptly.
By leveraging a combination of cloud infrastructure, security measures, performance optimizations, and ongoing maintenance, DevsData LLC delivered a high-performing and secure digital platform for CarbonCapture. The result was a scalable, easily manageable website that effectively supports the company’s mission while ensuring long-term reliability and seamless user experience.
Startups face immense pressure to release minimum viable products (MVPs) fast enough to test their ideas before market conditions shift. Tight budgets, evolving requirements, and limited technical resources often complicate this process. We address these challenges by offering end-to-end MVP development services. Starting with a thorough product discovery phase, we align technical execution with business goals. Our team uses agile methodologies to accelerate delivery timelines without compromising quality, and we leverage reusable components and modular design to speed up deployment. Post-launch, we provide support for scaling and refining the product based on user feedback and market trends.
Creating scalable, responsive web and mobile applications requires deep technical expertise and attention to user experience. Many businesses struggle with fragmented development processes that delay time to market. We overcome these hurdles through cross-functional agile teams specialized in full-stack development. Our experience includes building enterprise-grade web and mobile solutions using technologies such as React, Flutter, and Node.js. We emphasize rapid prototyping, continuous integration, and rigorous QA testing to ensure applications are stable, secure, and aligned with client objectives from day one.
Visually compelling digital assets are critical for brand recognition and customer engagement, but many organizations underestimate the complexity behind high-quality graphic design. We approach this challenge by blending creative expertise with a strong understanding of user behavior and digital trends. Our design team, which has experience crafting visuals for both corporate and startup clients, follows structured creative processes that prioritize both aesthetics and functionality. We incorporate brand strategy workshops, iterative design reviews, and user-centric design principles to deliver assets that strengthen our clients’ brands and enhance user interactions.
FinTech companies must meet high expectations for security, compliance, and reliability, while also delivering seamless digital experiences. This combination makes financial software development particularly challenging. We meet these demands by applying deep expertise in secure application architecture, API integrations, and regulatory compliance. Our portfolio includes financial platforms built with robust encryption, multi-factor authentication, and real-time transaction monitoring. Agile sprints combined with regular compliance checks ensure that our clients’ solutions meet industry standards while adapting flexibly to evolving financial technologies.
The Web3 and crypto space requires not only technical proficiency but also an understanding of decentralized architectures, blockchain security, and emerging market trends. Many businesses face difficulties in building reliable and scalable Web3 products. We tackle these challenges with a specialized team experienced in smart contract development, blockchain integrations, and decentralized finance (DeFi) applications. Leveraging technologies like Solidity, Ethereum, and IPFS, we build secure, scalable applications while guiding clients through complex compliance landscapes and helping them seize new opportunities in decentralized ecosystems.
Standing out in the saturated e-commerce market requires more than setting up a basic online store. Businesses often face challenges in optimizing performance, ensuring scalability, and creating seamless customer experiences. We address these needs by designing fully customized Shopify and e-commerce solutions tailored to business models and target audiences. Our work includes building high-conversion online stores, integrating complex product catalogs, and implementing personalized user journeys. Through performance optimization, custom app development, and ongoing analytics-driven improvements, we help our clients achieve growth and long-term e-commerce success.
As businesses scale and integrate new technologies, their IT infrastructures often become fragmented and overly complicated. This can result in operational inefficiencies and rising maintenance costs. To address this, we begin with a thorough assessment of the client’s current IT setup to identify pain points and inefficiencies. Based on these findings, we design streamlined infrastructure models that reduce complexity. Automation tools are also introduced to minimize repetitive tasks, enhance system performance, and allow IT teams to focus on high-value initiatives. Our ongoing support ensures that integrations run smoothly and continue to deliver long-term value.
The evolving threat landscape requires businesses to adopt advanced security practices to protect sensitive data and remain compliant with various standards. We deploy multi-layered security strategies, including firewalls, data encryption, and intrusion detection systems. Regular vulnerability scans and security audits help uncover potential risks, while employee training programs build internal awareness around safe digital practices. These combined efforts not only reduce the likelihood of breaches but also improve the overall security posture of the organization.
Many traditional IT infrastructures struggle to handle rapid business growth, which can result in service disruptions and performance issues. Our approach to scalability involves building flexible IT architectures tailored to expansion. We make use of cloud-native tools that enable on-demand resource allocation and seamless scaling. Additionally, containerization and microservices architecture support system adaptability and ensure that new features or services can be deployed without impacting existing operations.
IT costs must be controlled without sacrificing quality or performance. We help clients manage their budgets through transparent, predictable pricing models. Our team identifies and eliminates system redundancies and unnecessary tools, helping reduce waste and optimize resource allocation. For major IT investments, we conduct cost-benefit analyses to ensure that clients receive a strong return and long-term value from every initiative.
Adhering to industry regulations such as GDPR, HIPAA, or ISO is essential for avoiding legal penalties and maintaining customer trust. We stay informed about evolving regulatory requirements and integrate compliance mechanisms into client systems from the outset. Regular internal audits, policy enforcement, and detailed documentation support continuous compliance. In addition, we offer training and consulting services to help clients understand and meet their specific regulatory obligations.
Finding and retaining skilled IT professionals remains a persistent challenge across industries. We mitigate this issue by investing in ongoing training for our technical teams and maintaining a roster of experienced professionals across diverse IT domains. For clients, this means immediate access to specialists without the long hiring cycles. We also integrate AI and automation technologies into core operations to reduce reliance on manual processes and extend team capabilities.
Breakdowns in communication can delay projects and reduce the value clients receive from managed IT services. To prevent this, we establish dedicated communication channels, ensuring real-time access to support and updates. Regular check-ins, performance reviews, and planning sessions keep stakeholders aligned and informed. Detailed documentation and transparent reporting practices further enhance collaboration and help clients make confident, informed decisions about their IT strategies.
The managed IT services market is experiencing strong global momentum, with regional hubs like the UAE contributing to this upward trend. As organizations increasingly rely on technology to drive growth and ensure operational continuity, managed IT services have become a strategic solution for optimizing infrastructure and staying ahead of rapid technological shifts. This demand reflects a broader shift toward long-term partnerships with service providers that can deliver reliability, security, and scalability at pace.
As the demand for managed IT services grows, businesses face several challenges, including managing large volumes of data, ensuring cybersecurity, maintaining system performance, and adapting to rapid technological changes. Overcoming these challenges requires the implementation of advanced solutions such as cloud computing, AI-driven analytics, robust cybersecurity protocols, and scalable infrastructure. A reliable managed IT services provider like DevsData LLC ensures that these challenges are met with expertise and cutting-edge technologies.
DevsData LLC stands out as a trusted provider in the managed IT services market. With over 8 years of experience, the company has built a strong reputation for delivering tailored IT solutions to clients across diverse industries. Its expertise in Big Data and Machine Learning, combined with a team of US-based specialists and in-house engineers, positions DevsData LLC as a leader in the field. With a local office in Dubai, UAE, and a commitment to excellence, DevsData LLC is well-equipped to meet the dynamic needs of businesses in the region. By partnering with DevsData LLC, companies can ensure their IT infrastructure is optimized for success, providing a competitive edge in the rapidly evolving digital landscape.
To connect with DevsData LLC, email them at general@devsdata.com or visit their website at www.devsdata.com.
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“DevsData LLC is truly exceptional – their backend developers are some of the best I’ve ever worked with.”
Nicholas Johnson
Mentor at YC,
Ex-Tesla engineer,
Serial entrepreneur
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And many other regional partners accross Latin and North America, as well as Central and Eastern Europe. Let's talk.
careers@devsdata.com
I agree to and accept that DevsData LLC will provide better user experience by collecting, analyzing and cataloging information about Internet electronic addresses that I have connected with my devices and about the type of my devices (such as the type and version of software) as well as by making automatic decisions (not involving sensitive data). The agreement applies for the legally binding period, or until either the user or DevsData LLC withdraws from the agreement. Withdrawing from the agreement will result in removing the user's data. Please see our privacy policy.
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general@devsdata.com
“I interviewed about a dozen different firms. DevsData LLC is truly exceptional – their backend developers are some of the best I’ve ever worked with. I’ve worked with a lot of very well-qualified developers, locally in San Francisco, and remotely, so that is not a compliment I offer lightly. I appreciate their depth of knowledge and their ability to get things done quickly.”
Nicholas Johnson
CEO of Orange Charger LLC,
Ex-Tesla Engineer,
Mentor at YCombinator
“DevsData reached out to us, as we’ve been looking to grow our engineering team in Europe and Poland. Communicating efficiently and professionally, DevsData made a strong impression with their understanding of the recruitment challenges we were facing. They designed a tailored recruitment process for our needs. I was impressed with the technical depth of their approach.”
Karim Butt
Co-Founder & CTO at GlossGenius, Inc.
“Out of all the vendors we work with, DevsData clearly stands out. The quality of developers they deliver is beyond what we've received from any other vendor, and they've been able to send profile recommendations very quickly. I'm happy to be their reference for other companies from Israel and talk about their recruitment abilities and what they delivered for us.”
Ran Eyal
Senior Manager at
ZIM Integrated
Shipping Services Ltd.
“DevsData demonstrated a strong degree of proactivity, taking time to thoroughly understand the problem, business perspective and continuously suggesting performance and usability enhancements. Their app exceeded my expectations. I've worked with DevsData on numerous projects over the last 3 years and I'm very happy. Being both responsive and honest in communication.”
Jonas Lee
Partner & Executive VP of Verus,
Financial LLC, Investor,
& Serial Entrepreneur
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