Location
CzechiaRate
Years of experience
14About
An accomplished leader with 14 years of experience, who has held various managerial positions in service delivery and operation of IT/Telecom, Fintech and Pharma sectors. Well experienced in working within large corporations with a track record of successful organization and process changes, driven by the ambition to achieve top level customer satisfaction, top results, and reach stakeholder value.Tech Stack
PMExperience
- Demonstrated expertise in managing IT infrastructures.
- Proficient in ensuring of operations and acceptance of project protocols.
- Managed all risks and issues associated with the project escalating where required to assure project delivery.
Employment history
Implement global SD-WAN and D-WAN with Cisco xEDGE for bandwidth upgrade. Enhance SAP ERP and deploy country-specific solutions under ASPIRE. Migrate Domain Controller to Global for EMEA countries, managing risks and issues using Agile/Waterfall methodology and BI/DevOps tools.
Lead global security network segmentation project under TOPAZ. Manage Cloud service and Network Infrastructure implementation, VLANs, and server/storage deployment in Global DCs and M-class sites. Liaise with project steering board, handle scope changes, and ensure project success by managing risks and issues. Lead internal/external project teams to achieve objectives.
Managed IT infrastructure projects, including DMZ and LAN decommissioning. Defined, structured, planned, and reported on assigned IT projects. Liaised with the project steering board for project delivery matters. Managed projects by stage following PMO process and standards. Handled all risks and issues, escalating when necessary to ensure successful project delivery.
Lead global Virtual Private Cloud and Network Access Control (NAC) project, ensuring timely delivery and customer satisfaction. Manage all stages of the Global IaaS project, addressing risks and optimizing processes for successful outcomes. Lead project teams to achieve objectives and implement quality improvement guidelines.
Managed global IT and Telephony projects for new office setups, expansions, moves, and decommissions. Coordinated multiple teams from diverse backgrounds, including IT, HR, and Logistics. Oversaw vendor relationships, resource allocation, budget, RAID management, KPIs, SLAs, contract negotiations, and stakeholder engagement.
Manage E2E program and sub-projects, ensuring timely delivery, budget adherence, and high-quality outcomes. Provide regular reporting on delivery, forecasting, and budget. Lead the project to customer satisfaction, optimize profitability, and ensure compliance with standards. Coordinate teams, manage partner relationships, control processes, and ensure smooth project transition into operations.
Monitor supplier activities and scope of work, provide regular reporting on delivery and forecasting. Conduct partner management with structured weekly meetings, train contractors for compliance with company data specifications. Lead the team, support remote integration, manage incidents, analyze project KPIs and SLAs, and ensure compliance with program requirements.