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Outsourcing to Bulgaria: Top 7 Agencies

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Downtown Detroit view. testimonial National Assembly building in Sofia city center, Bulgaria.

Key insights of the article:

  • Bulgaria is a prime choice for IT and business process outsourcing, offering a skilled talent pool, competitive operating costs, and proximity to key European markets.
  • This article highlights 7 top outsourcing agencies in Bulgaria, providing expert insights into their services, strengths, and unique offerings to help businesses choose the best partner for their needs.
  • You will also learn about the salary ranges for IT professionals in Bulgaria, including comparisons with US-based roles and how time zone variations between Bulgaria and major global cities can impact project coordination.

Bulgaria stands out as a strategic outsourcing destination in Europe due to its competitive operating costs, skilled talent pool, and advantageous geographical location. With approximately 10000 export-focused companies specializing in Information and Communication Technologies (ICT), Bulgaria offers cost-effective access to highly qualified IT professionals, making it an attractive option for companies looking to streamline expenses without compromising quality. International corporations across various sectors, such as IT, outsourcing, financial services, and manufacturing, have leveraged Bulgaria’s expertise and favorable economic conditions, establishing operations to benefit from the country’s cost savings and a reliable talent pool.

A constant flow of businesses from around the world keeps driving growth in Bulgaria. Companies are drawn to its skilled workforce, access to the EU, and convenient time zones, making Bulgaria a leading choice for outsourcing.

Bulgaria’s Business Process Outsourcing market is expected to grow at an annual rate of 5.25%, reaching a market volume of $156.70 million by 2029. The IT outsourcing market is projected to expand even faster, with a 9.21% annual growth rate, reaching $252.80 million in the next 5 years. For companies looking to outsource, this growth signals a stable and expanding talent pool, along with Bulgaria’s increasing ability to support larger, more complex projects.

If you’re interested in exploring outsourcing in Bulgaria, we’re here to guide you through the process and provide expert insights into the top agencies offering high-quality outsourcing solutions.

Key advantages of outsourcing to Bulgaria

Several factors contribute to Bulgaria’s strong position in the IT outsourcing landscape. The following section provides a comprehensive overview of the potential factors positioning Bulgaria as a favorable outsourcing destination.

1) Abundant and multilingual talent base

More than 50% of Bulgaria’s 3.5 million-strong workforce are bilingual, with 35 languages spoken. Language fluency, especially in English, German, French, Italian, and Spanish, plays a key role in Bulgaria’s outsourcing appeal, as it enables seamless client communication and supports effective collaboration across global markets.

Similarly, Bulgaria is well-known for eminent educational institutions providing potent programs to meet labor market demands. The universities and colleges offer high-quality, invaluable education, fluency in foreign languages, and a strong affinity for technology among students.

2) Excellent internet infrastructure

Bulgaria’s excellent internet infrastructure is a significant advantage for outsourcing. It significantly supports the development of high-quality, long-term partnerships. According to the Speedtest Global Index, Bulgaria ranks 8th globally for mobile internet speeds and 69th for fixed broadband speeds, showcasing its robust connectivity infrastructure and reliability as an outsourcing destination.

3) Economic appeal

Bulgaria’s robust regulatory framework and favorable tax incentives attract local businesses and foreign investors. The country has the lowest average hourly labor cost among EU member states, with labor costs approximately 50% lower than the EU average, making it a highly competitive outsourcing destination. While the rates for senior professionals may not be as low as in some offshore locations, the overall cost savings in projects and salaries make Bulgaria a financially advantageous choice for companies seeking skilled talent.

Now, let’s turn our attention to the pivotal players in the thriving outsourcing sector in Bulgaria. We have prepared the top agencies making a significant impact in the industry:

Here are the top 4 picks for you to consider:

  1. DevsData LLC – Top Pick: Best overall
  2. Scalefocus: Best for enterprise
  3. Dreamix: Best for niche industries
  4. Accedia: Best for global reach
  1. DevsData LLC – Top Pick: Best overall

    DevsData LLC website screenshot

    Team size: ~60 employees
    Founding year: 2016
    Website: www.devsdata.com
    Headquarters: Brooklyn, NY, and Warsaw, Poland

    If you’re looking to access a vast talent pool with a perfect blend of local expertise and global insight, consider partnering with DevsData LLC for your IT outsourcing needs. With 8 years of experience, DevsData LLC is a prominent technology service provider with a strong emphasis on Bulgaria. One of its key advantages is its team, which features top Bulgarian software developers, experienced professionals from the US and Europe, and more than 40 senior technical specialists.

    Key features:

    • Leverages over 8 years of experience in providing high-performance and secure software development and IT services tailored to meet the unique needs of clients in Bulgaria.
    • Collaborates with global corporate clients and fast-growing startups, including companies from the US and Israel.
    • Completed more than 100 projects for over 80 international clients across diverse industries.
    • Maintains a 100% client satisfaction rate on Clutch and GoodFirms.


    Pawel_Rzymkiewicz testimonial

    Why choose DevsData LLC?

    DevsData LLC stands out in the tech recruitment industry through a unique value proposition that sets it apart from competitors. Its flexible scale of operations leads to reduced overhead costs, allowing the company to offer competitive pricing while maintaining high service quality.

    One example of DevsData LLC’s outsourcing capabilities is a radical digital transformation project in the fashion industry, where the company helped a client outpace its competitors. DevsData LLC assembled a core technology team (machine learning, software UX/UI, and operations) for an international fashion corporation that decided to undergo a radical digital transformation to outrun its competitors. As a result, DevsData LLC built a professional team of top talent, contributing to the creation of brand-new, critical IT systems.

    Do you have IT outsourcing needs?

    🎧 Schedule a meeting

    Get in touch with the company at general@devsdata.com or visit their website at www.devsdata.com to initiate your outsourcing processes.

    Address:
    DevsData IT Recruitment Agency Bulgaria
    Tintyava 15-17,
    1113 NPZ Dianabad, Sofia
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  2. Scalefocus: Best for enterprise

    Scalefocus website testimonial

    Company size: ~630 employees
    Founding year: 2012
    Website: https://www.scalefocus.com/
    Headquarters: Sofia, Bulgaria

    Scalefocus provides IT outsourcing solutions that help businesses grow and navigate market complexities. The company offers practical solutions and accelerates innovation for organizations across North America, Europe, and the Middle East. They specialize in end-to-end IT consultancy and software development services, encompassing all phases of the software development life cycle within multiple industries.

    Key features:

    • Provides end-to-end IT consultancy and software development services across all phases of the software development life cycle, serving industries like healthcare, fintech, insurance, energy, IT, logistics, e-commerce, and more.
    • Designs solutions based on insights from over 500 completed projects and a strong commitment to technological innovation.
    • Offers deep industry expertise, making them a trusted partner for startups and established enterprises across multiple sectors.
  3. Dreamix: Best for niche industries

    Dreamix website testimonial

    Company size: ~250 employees
    Founding year: 2007
    Website: https://dreamix.eu/
    Headquarters: Sofia, Bulgaria

    Dreamix has quite a long history of developing and accelerating software solutions globally. As a Europe-based IT outsourcing service provider, it delivers quality solutions for companies in North America, Europe, and the Middle East. They provide ongoing support and maintenance to ensure that it continues to perform optimally. The company works by employing various technologies to develop robust, scalable, and secure software that helps companies streamline operations and achieve business goals.

    Key features:

    • Provides comprehensive custom software development and IT consulting services throughout the entire software development lifecycle.
    • Delivers services from design through delivery and offers ongoing support.
    • Serves multiple industries, including healthcare, fintech, transportation, logistics, eCommerce, and aviation.
  4. Accedia: Best for global reach

    Accedia website testimonial

    Company size: ~210 employees
    Founding year: 2012
    Website: https://accedia.com/
    Headquarters: Sofia, Bulgaria

    Accedia, an EU-based IT company headquartered in Sofia, Bulgaria, specializes in technology consulting and software development. It is recognized internationally for its rapid expansion and service excellence. The company’s commitment to innovation and excellence serves clients in over 20 countries, driving IT advancements that empower businesses globally.

    Key features:

    • Specializes in application development, data analytics, cloud computing, AI, ML, and cybersecurity.
    • Provides robust and integrated solutions tailored to meet diverse outsourcing business needs.
    • Focused on creating transformative digital experiences and fostering innovation.

    Do you have IT outsourcing needs?

    🎧 Schedule a meeting

    As the top 4 company choices have been discussed, the article further details the services and expertise of more companies on the list.

  5. DeepSource

    DeepSource website testimonial

    Company size: ~10 employees
    Founding year: 2019
    Website: https://www.deepsource.net
    Headquarters: Sofia, Bulgaria

    As an established player in the Bulgarian IT outsourcing landscape, DeepSource collaborates with Camplight to deliver a comprehensive range of services designed to meet various project requirements. Their offerings include project planning and analysis, UX/UI design and prototyping, technical architecture, software development, AI solutions, testing and deployment, and ongoing support and maintenance.

    Key features:

    • Develops web, mobile, and cloud-based solutions for effective customer engagement.
    • Focuses on supporting startups and mid-sized companies.
    • Emphasizes partnership and collaboration as keys to project success.
  6. Sirma Solutions

    Sirma website testimonial

    Company size: ~140 employees
    Founding year: 1992
    Website: https://sirma.solutions/
    Headquarters: Sofia, Bulgaria

    Sirma Solutions delivers innovative software products and services across various sectors, including finance, healthcare, and telecommunications. With over 30 years in the industry, the agency has established a reputation for excellence and has developed a strong international presence, offering tailored solutions to meet client needs​.

    Key features:

    • Offers the opportunity to work alongside professionals from various countries, enhancing the collaborative environment.
    • Fosters a collaborative atmosphere where employees receive the support needed for professional and personal growth.
    • Values its employees as its most significant asset, providing ample career development opportunities.
  7. Beetroot AB

    Beetroot website testimonial

    Company size: ~370 employees
    Founding year: 2012
    Website: https://beetroot.co/
    Headquarters: Sofia, Bulgaria

    Beetroot outsources dedicated teams and develops software solutions that significantly impact businesses and produce quality outcomes. By outsourcing sustainable tech expert teams in Europe, Beetroot enables companies worldwide to realize and implement their technology visions.

    Do you have IT outsourcing needs?

    🎧 Schedule a meeting

    Key features:

    • Comprises professionals across Sweden, Bulgaria, Ukraine, and Poland.
    • Specializes in IT staff augmentation and custom software solutions.
    • Commits to delivering exceptional outsourcing outcomes through impact-focused services.
  8. Interesting to know

    Bulgaria Map testimonial

    The salary of an IT professional in Bulgaria

    The estimated total compensation for an IT specialist in Bulgaria is illustrated below, with a central focus on senior professionals. The table further demonstrates the salary ranges for the US. The figures range from the highest potential compensation to the lowest on an annual basis. It should be noted that these estimates can vary widely based on the employer, the candidate’s qualifications, and the region in Bulgaria. Typically, IT professionals in larger cities such as Sofia and Plovdiv earn higher salaries than those in smaller towns.

    Role Salary in Bulgaria (annually) Salary in the US (annually)
    Senior DevOps Engineer 4500050000 USD 185000190000 USD
    Senior Python Engineer 4100046000 USD 180000185000 USD
    Senior Frontend Engineer 4300048000 USD 175000180000 USD
    Senior PHP Developer 4000045000 USD 160000165000 USD

    More information about the salary ranges of diverse IT professionals can be found here.

    How to pay contractors based in Bulgaria

    Paying contractors based in Bulgaria, simultaneously adhering to local regulations, is of critical importance. Employer of record (EoR) service is a useful platform in doing so. Trusted providers are as follows:

    1. DevsData LLC
    2. Deel
    3. Remote
    4. Plane
    5. Oyster HR

    DevsData LLC is a reliable employer of record (EoR) provider focused on the IT and tech industries. The company offers complete employment solutions tailored for tech firms looking to expand their operations in Bulgaria.

    Wise (formerly known as TransferWise) and Payoneer are especially valuable for international fund transfers. Those platforms typically offer competitive exchange rates, low fees, and secure transactions.

    Time zone variations

    It is essential to understand the variations in terms of the time differences between major cities like London, Austin, New York, Chicago, San Francisco, and Bulgaria. This ensures that matters of coordination are arranged quickly and accurately. To better understand the time differences that suit your location, check out World Time Buddy for proper scheduling.

    City Time variation
    London 2 hours behind Sofia
    Austin 8 hours behind Sofia
    Chicago 8 hours behind Sofia
    San Francisco 10 hours behind Sofia
    New York 7 hours behind Sofia
    Tel Aviv In the same time zone
    Sydney 9 hours ahead of Sofia
    Beijing 6 hours ahead of Sofia

    Below is a visual representation derived from World Time Buddy that details the time variations further.

    Bulgaria Time testimonial

    Final insights

    In conclusion, DevsData LLC stands out as an exemplary agency specializing in IT outsourcing services, focusing strongly on Bulgaria. Having successfully completed over 100 projects for clients across diverse sectors like tech and finance, the company maintains a 100% client satisfaction rate. As a prominent software development company with over 8 years of experience, DevsData LLC integrates flexible approaches, professional working ethics, and top-tier talent within every project, guaranteeing the business objectives are conquered proficiently. Furthermore, DevsData LLC offers software solutions specializing in machine learning, AI, Big Data consulting, and data science.

    The professionals at DevsData LLC, including those from the US and Europe, are highly knowledgeable specialists committed to lifelong learning and innovation. In addition, DevsData LLC provides IT recruitment services. Their rigorous hiring process involves 90-minute interviews conducted by seasoned professionals and problem-solving assessments. By employing stringent hiring methodologies, DevsData LLC ensures that only the most qualified candidates are presented to clients.

    Moreover, the company excels in the local market by leveraging its expertise and deep understanding of Bulgaria’s business environment. With an established office in Bulgaria, they are well-equipped to navigate local regulations, providing expert guidance on employment law and HR advisory services, particularly in local recruitment and business establishment. DevsData LLC is fully qualified to provide extensive legal, tax, and HR advisory services on employment law for clients seeking to hire locally in Sofia. They also offer employer of record (EoR) services and business process outsourcing (BPO) solutions to improve operational efficiency for their clients.

    To contact DevsData LLC, email them at general@devsdata.com or visit their website at www.devsdata.com.

    Address:
    DevsData IT Recruitment Agency Bulgaria
    Tintyava 15-17,
    1113 NPZ Dianabad, Sofia
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    Any questions or comments? Let me know on Twitter/X.

    Discover how IT recruitment and staffing can address your talent needs. Explore trending regions like Poland, Portugal, Mexico, Brazil and more.

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    Ani Gasparyan Senior copywriter and marketer

    Ani is a marketing enthusiast and content writer. With 5+ years of expertise in marketing, she succeeded in developing engaging marketing collaterals, including blog articles, social media content, and other promotional materials. With a keen eye for detail and a knack for storytelling, she thrives in crafting compelling content that resonates with the target audience.


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